Hertz Car Rental - Oceanside Blvd HLE

"Discusting renting cars with cigarettes smell and ash in it, dirty old banged up car. no thank you, rep excuse was this is the class you rented, did not know there is a Dirty smell car class."

"Slowest and most inefficient car rental location I have ever been around. It doesn’t make sense how brutally slow and inefficient it is. It sounds crazy, but it almost seems like they’re doing it on purpose. *update* if you’re the people that have been calling the office line non-stop for the past half hour just hang up, do yourself a favor and find another location."

"Terrible customer service. Called before arriving to the location, confirmed reservation and was told I was good to go. Once I arrived the clerk could not find my reservation asked me to reserve several times while I was there and I did ..to no avail . Absolutely no help at all and the customer before me was outraged as well . She reserved for one price and he told her it would be an additional $50 dollars when she came in. He also kept suggesting Budget rental up the street . Will not be going back or recommending."

"I have rented at this Oceanside location several times in the last two years, all have been good experiences. They've always had my rental ready for me at my reservation time, good quality cars and clean. While I would agree with other reviews that they can seem short staffed at times, all my experiences with customer service agents have been pleasant and efficient. Dropped off my month-long rental this morning (Jan 31st 2023) with no wait time and friendly greeting."