Prime Car Rental

"Muhammad rescued me at the last minute after a long flight from London with my wife and kids. He was super helpful and even offered me an upgrade when a new car was available if I wanted it. Personal service not offered by big companies- remember the rescue? See you next summer"

"I had a fantastic experience renting a car from this place. The process was smooth and efficient, with a great selection of well-maintained vehicles. The staff was friendly and professional, making the entire experience enjoyable. A special thanks to Muhammad, whose exceptional service and assistance made everything even better. Highly recommend!"

"I had a great time in Los Angeles with the red mustang under me. The most important thing for me was that it accepted a debit card. They were very helpful in every way."

"Flew into LA from Sacramento and I initially reserved with Enterprise, but they only take credit cards at the counter. I was stuck at around 11:30 PM with no car and no way to get home for Father's Day. Luckily, Prime was down the street and even came to pick me up from Enterprise and got me into a vehicle with no reservations, in about 30 minutes tops. New cars are still paper-plated. Very clean car with 2k miles. 2024 Dodge Charger so I was happy with the car. I mean... it's a new car! Insurance is a bit pricey, and Ali the representative even pushed me towards using my insurance to save on cost, but I personally only have motorcycle insurance and it doesn't cover car rentals. The cost of $234 a day INCLUDED Toll Roads, Full Coverage insurance with a $1k deductible, unlimited miles, and return at the same fuel level. I also got an Uber ride back to my terminal at LAX which was awesome. I can't thank them enough for really helping me out on this one. With Enterprise, they only accept credit cards at the counter and didn't honor my reservation. Even though they billed my debit card during the online reservation process for Allianz Travel Insurance. I've also used them locally dozens, if not hundreds of times when I drive down to LA from Sacramento, so this made no sense to me. I'm a Platinum member with them. I had a return flight. I use my debit card all the time to make my reservations. I've rented from them dozens of times WITH a debit card when I drive down to LA from Sacramento. I can drive +1k miles but renting from the airport for less than 100 miles is not allowed. Make it make sense."

"I had a great experience with Prime Car Rental. They picked me up from LAX right on time. Alex and Muhammad were really helpful and made everything easy. The car was in great shape and the price was very reasonable. They even dropped me off when I returned the car. I highly recommend Prime Car Rental to anyone in need of a reliable and customer-focused rental experience. Alex and Muhammad’s dedication to excellent service made all the difference. Thank you for a great experience!"