Whalers Car Wash 2001 Soquel Avenue, Santa Cruz, CA 95062

"Seriously disappointed in this attempt to scam me! We are regular customers of Whalers, but had run out of pre-paid washes. When I took our compact VW in for a wash today the young guy at the intake tried to charge me $10 extra for bug splatter after I turned down the extras he suggested. When I hesitated he then knocked it down to $5. I turned around and left. As my husband hasn't ever been hustled for extra fees, I'm guessing this guy is just trying to hustle women into paying extra for nothing. Guess I'm driving over to 41st to be charged a fair price as it's listed on the board."

"$21.99 exterior wash and wax. They missed areas on the exterior, particularly the roof glass and the rear deck. I pointed this out to the finisher, but they just shrugged. I finished the job myself and will try Splash next time."

"Had to vacuum and wipe down interior after I left. Exterior was spotty at best particularly the roof. Will not return."

"I have a large truck with a shell on it so they have to hand wash it. They do such a great job inside and out…their attention to detail is very much appreciated!!"

"I went very excited for my first time right before work to start my day with a clean car . To my surprise it came out dirty still . I payed for a hand wash and asked if they would be cleaning the inside as well and they said yes. My wheels were not cleaned properly , the outside was smudgy, the interior was just plain no . It’s like they didn’t even try . So me not having time cause I was leaving to work told spoke to the front desk lady and she apologized and told me to return the following day for a rewash since I had to leave for work. So I did return and told the workers wat the lady told me Since she wasn’t there. They denied to re do it despite me showing them the pictures I took the day before . The “supervisor” was very unprofessional and was claiming they did a good job and that I made it dirty again. Continued to deny the service or to even give me a refund or a partial refund! I was so shocked! Never in my life had I gotten horrible service like that , never going back there again waste of money !"