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Specialized Auto Inc.
2415 Chanticleer Avenue, Santa Cruz, California, United States
About the Specialized Auto Inc.
Specialized Auto Inc. is a premier car repair and store located at 2415 Chanticleer Avenue in Santa Cruz, California. Our expert technicians are dedicated to providing top-notch service and maintenance for all makes and models of vehicles. Whether you need routine maintenance, major repairs, or custom modifications, our team has the knowledge and experience to get the job done right. Visit us today and experience the quality service and attention to detail that sets Specialized Auto Inc. apart from the rest.
Photos of Specialized Auto Inc.
2415 Chanticleer Ave, Santa Cruz, CA 95062, United States
Opening hours of Specialized Auto Inc.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Specialized Auto Inc.
"Needed the timing belt changed on my car. Did a little research prior to scheduling service to get a ball park idea of what price to expect. Called the local dealer first and got their astronomical quote. Found Specialized Auto online and saw they had great reviews. Gave them a call and got a quote that was under half the price the dealer gave me. Also received some candid advice regarding some of the service the dealer tried suggesting I get done at the same time. Dropped my car off at Specialized Auto and was pleasantly surprised to find they offered a courtesy Uber back to my place. Got a call the same day that my car was done. They had it washed and ready for me when I arrived. Top notch service at a great price. What more can you ask for?"
"Couldn't believe how quickly they turned around our car!! Amazingly kind and quick service, super knowledgable, got us a part at a good price - they even washed our car's exterior before returning it!! Definitely the best experience we have ever had with a car repair shop!"
"tldr: an already top-of-my-list auto shop went up another level after pointing out AND THEN repaying me for a scratch I likely wouldn't have noticed! I've been going to Specialized for 10+ years because of the quality of their work and their clear communication with me. Now I can add integrity to their accolades. My car is not a rust-mobile but it's definitely not in mint condition. I took my car in yesterday for an oil change, trunk strut replacement, and some other misc. fixes. When I came to pick up my car, my mechanic, Mike, said something like "Something happened to your car and I need to show you." He looked pretty serious, so I got a little nervous, thinking I might be driving home missing a door or two. Turns out, there was a noticeable but very faint scratch on my bumper. Possibly the most noticeable scratch, but one of many. They took 100% responsibility. They offered to have the bumper repainted or credit me for their work. I said credit. I was being pretty obvious how little it mattered to me, but they took it veeery seriously. The way they responded almost made me self conscious... like was I getting angry and demanding without even realizing it? Anyway, they ended up crediting me ~$350 of work because they estimated that's what it would have cost to have my bumper repainted. Again, this is a scratch that I likely wouldn't have noticed if they didn't point it out. Even after they mentioned it, I probably would have been satisfied with a free air freshener. But they treated me like I was the most vigilant car owner with a fresh mystichrome paint job. I don't know enough about good business to say whether that was a good business move. I can imagine it was. I know it was a good human move. I was so impressed and grateful. It made at least that one part of my day!"
"Brought my 04 XC70 here after finding out it needed some front suspension work. The team at Specialized Auto were great to work with even though I had an idea of what needed to be replaced they went in and confirmed everything to avoid having to charge me for things I didn’t need. They ended up actually saving me money because some parts were still good to go. This was my first time with them but it’s now the only place I’ll go to. Very honest people not trying to up sell you for no reason. You won’t be disappointed going here"
"First timer here. I choose specialized base on ratings and reviews, and not disappointed!, staffs are nice and super fast, not even halfway of my cup of coffee I made in their waiting room/ lobby. Thank you so much. I will definitely coming back next time. Thank you so much for the business and God bless you all. Stay safe!"
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