Dental Associates Fond du Lac

"My appointment for cleaning was cancelled due to an unplanned medical concern with the hygienist and I had been offered a different appointment, but for eight months into the future. A cancellation occurred, I was offered the appointment and I ended up in the chair. It was my first experience with Carly . . . she was thorough and very professional, but fun. The dentist came over after the cleaning to have a look and shared a practical approach to a couple of my teeth that had chipped . . . very much appreciated that. The front desk staff were friendly and welcoming. I left the office with a smile on my face and clean, slippery teeth in my mouth. Very happy patient!"

"I underwent a minor oral surgery and had a good experience with Dr. Anderson and his staff. I had a few concerns after the surgery and was able to connect with staff right at business closing time so that was a big relief. They also called me the next day to check-in and make sure everything was alright. I truly appreciated that!"

"Worst dentist ever!!! There was a problem with my husband’s insurance coverage in February so his appointment had to be canceled. We were called back by Dental Associates to reschedule as they found proof of his coverage. He returned for his appointment a week later and was again told that they have proof he is covered. Then, it was never billed to insurance, I called two separate times and they said it would be billed to insurance, they saw that he is indeed covered. Last week, he went to his appointment and they told him they’d left messages and texts that they needed to cancel because of the hygienist being gone. We searched through email, phone calls and texts- not a single message. He left work two hours early for nothing! Then, today my daughter was to have her cleaning, they called 45 minutes before to tell us they won’t see her since our account is at collections from my husbands February appointment. The receptionist was rude and did not listen, did not care that this was supposed to be taken care of months ago. We should not be at collections- we pay our bills!!! Another day where plans were changed for an appointment that did not happen. I absolutely would not recommend, don’t even know where to go from here as they don’t care and don’t listen."

"Dr. Anderson and Dr. Lloyd and their staff are very caring, they eased my anxiety and made me feel comfortable...!!! Hygienist Peggy, was very good also, she said I may feel a little discomfort but was not the case! ! ! It would be nice if you brought back the toothbrushes! Thank you ALL!"

"After multiple attempts at fixing a molar that needed a root canal, I have received little to no relief or guidance from this dentist. Be prepared for some inappropriate comments if you ask for how to stop this from happening again and what is causing a root canal on this tooth; I was told “well a toothbrush sure wasn’t stuck back there.” I’ll take my money and time elsewhere. A simple procedure wound up costing over $1000 overall and it’s not even fixed. They’ll give personal contact information out for your dentist but your dentist still can’t fix your tooth after 3 attempts. Front desk people will mess up every appointment you attempt to schedule. Only reason they got 2 stars instead of 1 is because their hygienists are amazing people."