Inova Laboratories 6565 Arlington Boulevard, Falls Church, VA 22042

"If you can go to another location (there are lots), I recommend you do. I don’t recommend this place for lab work. My story: I had a 1:45 appt for blood work etc and I arrive at 1:28. Mr Lizama checks me in, says he doesn’t need my ID or insurance because it’s all on file. At 2:11, I ask him why the delay? He gets up, goes in back, comes back, asks for my insurance, then he goes back,then comes around and calls me back. No apology for his poor job performance and his wasting my time. They would have let me sit there forever if I hadn’t done their job for them! In the back, the phlebotomist doesn’t even greet me! Which arm is all she says. When I go to give the urine sample, there’s not only 2 vials in the collection box already (there should be timely collection), there’s 1 specimen vial sitting right on the sink! I tell them about that. No apologies. I think these people are not very good at their jobs. Disgraceful. Try a different clinic; I sure will in the future."

"This places is not taking the safety process to perform the covid-19 test"

"Great customer service & pleasant atmosphere. I highly recommend this lab for all of your testing"

"Very quick and fast service"