Griffin Owens Insurance Group 7637 Leesburg Pike, Falls Church, VA 22043

"For the most part I didn't have an issue with Nationwide/Griffin Owens Insurance Group until I tried to cancel several policies and then working with Katherin Jordan (Taty) was a nightmare. On Aug. 4 I emailed her to cancel a policy, when I hadn't received any response by Oct. 7th I decided to inquire about it with Nationwide but they kicked me back to Griffin Owens because apparently only they were able to cancel it. I didn't hear back from Katherin until Oct.12 when she sent me a document full of errors for me to sign. When Katherin finally called she had all kinds of excuses, that Nationwide was the only one who could cancel my policy, that her coworker was sick and she had been trying to take care of her work, that her coworker was the one who reached out to me for an appointment instead of me (to suggest she tried to contact me I assume). I tried to ask her exactly what her office did versus Nationwide and she just couldn't even explain this. I don't expect humans to be perfect but she really failed to respond to my emails and then tried to lie about it to me. If they are overwhelmed with customers this is one customer they'll never have to worry about again."

"Great personal. Very professional"

"Hi this is Pablo Guzman from cousins tree service in North of Virginia. My experience with Griffin Owen's insurance Group. To me they are excellent I will use this company service for long term I Recommend for any business they have a great team"

"I was referred to Griffin Owners by my parents, who have worked with this group for a number of years now. Griffin Owens has helped me manage my Nationwide car insurance for the past 4+ years, and my Nationwide home insurance for nearly 3. I have been working with Jeff Pham and highly recommend him. He is always quick to take my calls and always gives me the information I need quickly. I appreciate his fast and friendly service."

"If you’re looking for great customer service with any kind of insurance, especially home and auto - this is it! We’ve been with them for years and couldn’t recommend them more. Marisella is great, she’s so nice with everyone she comes in contact with. Edith is awesome at checking out discounts and making sure everything is in good standing. Where else would you go?"