HCA Florida First Coast Neurology - Orange Park

"They cancelled without rescheduling. Nevermind that we scheduled 4-5 months before the appointment. No priority plan in place. Just reschedule and accept 2-3 more months on top of the 4-5 months we already waited. Terrible office management."

"This office is extremely difficult to get a hold of, they wanted me to do an at home sleep study, but my insurance doesn’t cover it fully. So keep trying to call and was told earlier this week someone would call me back and they didn’t. I’ve been suffering with sleep issues for three years now. Just got ahold of them and the was told because of my insurance it has to go through my primary care, but they literally referred me here and neurology saw me and never said anything until Blackstone was telling me I had to pay $249 “copay” and now won’t stop texting me to schedule. They should be checking all of this I shouldn’t have to be figuring it out behind the scenes…"

"Dr Pierre is the first female neurologist I've ever had. I am so glad I chose her as my provider. Due to multiple sclerosis, I am in a wheelchair and I have very little top body strength. Obviously I am a paraplegic. She required me to get MRIS from my brain to my lumbar. It took me 1 year to complete all of the MRIs as I had a lot of problems and then coronavirus came into play. I emailed her staff to make sure I wasn't going to lose Dr Pierre as a provider since it was taking me so long to complete the tests. They assured me I wouldn't lose her for such reasons. They were always very kind to me even though I am the most difficult patient to deal with. I'm always having to reschedule appointments due to different reasons at home. Because of my autoimmune disease, I have been told by my primary doctor to stay indoors as much as possible. At First Coast neurology, they have an app that you can download for a patient portal. They were able to schedule my appointment via televisit so I could stay safe at home. It also made it a lot easier since it is very difficult for me to get in and out of a vehicle. I was relieved they had the technology to offer this option. You will not be disappointed if you choose First Coast neurology to help you with your neurological needs. Dr Pierre is gorgeous to boot!"

"My husband had an appointment with Dr Pierre and the entire experience was impressive. The ability to schedule an appointment on line was wonderful. The physician was pleasant, knowledgeable and thorough. She listened to our concerns and addressed each of them. The staff was very pleasant and the office clean and comfortable. There may be online forms to fill out which I missed and as a result we felt very rushed filling out forms. I would highly recommend Dr Pierre and her practice."

"My husband has been seeing Dr. Pierre for several years. She is excellent...one of very few doctors who listens to the patient.I In fact, when his previous heart specialist failed to acknowledge a problem with a blockage, Dr. Pierre helped him get a sleep apnea machine, that ended up saving his life when he had heart attack. Because of her he had enough oxygen reserve in his blood to endure the attack. Dr. Pierre and her staff recently went above and beyond when it was time to get a replacement machine. We highly recommend Dr. Pierre and her staff at First Coast Neurology."