LabFirst 3690 Grandview Parkway, Birmingham, AL 35243

"I’ve been dealing with Lab First for over a year regarding my refund. They continue to give me the run around. I guess the next step with be legal action against them."

"They keep billing me from months ago $1700! I have good insurance and no one can tell me why they haven’t billed my insurance company. The billing department at my doctor’s office says call your insurance and let us know and I’m wondering WHY I have to do their job and try and get this paid. Because if I don’t it will go on my credit report because they won’t do the job in the billing department!"

"Was told I paid my full bill at my doctors appointment. Got a bill for $95, paid it. Never received another bill from LabFirst. Now I have a $600 bill from a debt collector. I would’ve never had the bloodwork done if the LabFirst employee hadn’t LIED to me and told me it wouldn’t cost any more. Terrible business practices. Avoid these people at all costs."

"Terrible billing! They keep billing me for a Bloodwork done last year. They processed on my primary insurance which denied it for deductible. I have spent hours on the phone trying to get them to submit a claim to my secondary insurance. I even had my secondary insurance on a 3 way conversation with them and myself and they still didn’t send it. I have several invoices with the same issue. Unfortunately, all my doctors use them. Lab First is terrible! I miss Lab Corp!"

"I've had the same billing issue as other reviewers. I visited the lab on 1/9/23 and have been trying for over 5 months to get the billing department to apply what my insurance company has settled on in my EOB. I've been proactive in phone calls but the 'gentleman' in the LabFirst billing office was beyond rude to me saying they need to get paid for their services. I want this wrapped up as well but his response was very unprofessional. I will never use this LabFirst again."