Ronald Gardner, MD

"Dr Ronald Gardner performed a double knee replacement for me. He normally only does one at a time, but I had special circumstances. He did an excellent job. My knees are healing nicely and my progress towards walking normally has been almost miraculous. My pain levels have been minimal, making it easier to accomplish the needed physical therapy exercises. I wouldn’t go to anyone else in NWFL and for my orthopedic medical practices."

"I went to see Dr Dupry in May 2023 after waiting a month for my appointment. The doctor ordered a MRI that was scheduled 2-3 weeks later. The MRI appointment was rescheduled because of an equipment issue and was rescheduled for another week later. I attended my MRI appointment and the machine broke during the test. I was sent to Radiology Regional and that appointment was an over a week later. My follow up appointment was scheduled for almost another month later. After my 2nd appointment I was referred for nerve test with Dr. Kenny in the same office. That appointment was a month out. Come to find out I needed a consult before the test. The test was scheduled out for a month after the consult. The nerve test was very painful and the results of the test were inconclusive. Dr Kenny ordered another MRI. That test was scheduled 3 weeks out. I received my 2nd MRI results from my chiropractor and was only contacted by Dr. Dupry office 2 weeks after. I asked the assistant why the doctor wanted to see me because I already had the results She explained they would be going over the nerve test results. The nerve test was inconclusive so why did it matter? This person said that Dr. Kenny ordered the 2nd MRI and she should meet with me. I didn’t hear from Dr. Kenny’s office but I did get calls from Dr. Dupry office that I finally answered. She explained that the doctor did want to see me and asked if I could come in today. My appointment was scheduled at 9:45 and I arrived at 9:43. I waited for 20 min and walked out. I explained that I was only available for 30min when I made the appointment. My experience at Gardner Orthopedics has left me feeling defeated and frustrated from what I thought was injury in college. I have no clear answers of why I have the shoulder pain. The doctor seemed more interested in training his medical student than listening to what I was going through. My 2nd appointment was scheduled for 20min review of the 1st MRI but I waited over an 1hr to have him come in the room. I work in healthcare and understand the hurry up and wait situation when dealing with medical issues. This experience made me feel that I was being taken advantage of and was only being seen to have tests run to make money. 4 expensive tests later I don’t have any answers and out $400 in copays. This firms scheduling is an absolute joke and I feel taken advantage of."

"Wish I could comment on the actual care received, but their lack of organization prevented me from even being seen. I was a patient of Martinez five years ago and had great results. Then, on a different matter and different body part, I tried to make an appointment with Gardener. After being told I couldn't make an appointment because of a five-year-old outstanding balance ... which I disputed for a half hour, I finally relented and allowed them to bill my credit card to make the appointment. Two days later, I received a call saying that I was right, I HAD paid all my bills back in 2017 and they would credit my account. Today, I went in for my 8:45 appointment. I arrived at 8:40 with all of my patient paperwork completed. I stood in line for 5 minutes, then we all had to go sit down to wait until they could get their check -in process figured out. After about another 10 minutes, I was called to the desk to be told that because I didn't arrive at 8:15 for my 8:45 appointment (don't remember hearing that requirement) and that Shannon was running late this morning and already had someone in the 8:45 spot that they would like to reschedule for another day or maybe later today if they could fit me in. I decided to cancel because I had already wasted so much time, let alone gas, and asked for a refund of the money they insisted I owed, that I did not. I was told that although they were able to immediately charge my credit card, it's impossible to refund that money to my credit card and I would have to wait for a check. They lost a patient today, along with my husband, who was also a patient. I guess they don't need new patients and it was clear today by the way I was treated. What a shame."

"I have been going to Gardner Orthopedics for years! I trust Dr. Gardner and his staff beyond measure. I recently had a few visits with Shannon, PA and was very thankful for her patience and thoroughness. Not just the Dr.’s and PA. But support staff and rehab staff and the Barista are professional and always helpful. Love this office."

"I saw Dr Martinez who evaluated my left shoulder. We discussed my future decision making process. Eventually I will no longer be able to have a shot in my shoulder. I will then decide when to replace it. The doctor answered all my questions and was gentle, but straight forward about my situation. I appreciate his candor. I feel confident in Dr Martinez’ professional opinion. I have even recommended friends to Gardner Orthopedic several times."