HarbourWood Care Center

"The time I spent here was good. The therapy department was spectacular ✨️. Terri was always helpful and understanding of the needs I had at that time. If I need to do it again for some reason I would come back. Great staff."

"My 82 yr old neighbor was in this place for 3 day, food was not good, nursers were nice enough, but always passed the buck and nothing got done. He almost lost all his clothes because of it! His name was NEVER put on his items! Easy theft! Checked himself out early cuz he just couldn't handle being there! Got home and someone went through his wallet while he was sleeping and stole all his cash. KARMA Now he has to put a stop/watch on all his credit cards! I should have known something was wrong when a nurse hand me on my very first visit, another patients information! YES! I kept it as proof! Can we say HIPPA VIOLATION! My advice.... DON'T DO IT!"

"If I could give this place 0 stars I would. I cannot express to you how fake these reviews are, the photos online are fake/staged. I feel bad saying this because I know there are good people that work there and mean well. But the lack of care and professionalism was so bad. Making my family wrong for demanding basic needs be met, some CNAs not knowing how to change feeding tubes, getting grossed out, fighting in front of family and patients, people quitting and getting fired every other week, refusing to help my mom when she was choking saying it violated protocols, waiting days to get bathed, waiting hours to get her changed, Doctors fighting with us or reading her chart the once a week visit, not knowing or remembering the drugs they gave her, the list goes on. This place is elder abuse. No one wanted my mom to get better, they just gave up so easily on her. We had to hire someone to stay with her 8 hours a day because they wouldn’t service her unless someone demanded it (my mom was almost fully paralyzed so we could only advocate for her, she couldn’t speak). I could go on about how horrible this place was (once again there were people who tried and cared, but so few). The cherry on the cake wasn’t them getting mad at my dad for opening my moms mouth when she was having a panic attack and couldn’t breath (as they all sat there as she could t breath my dad had to step in and then get yelled at). It was when she passed and instead of moving her roommate out who listened/watched TV 24/7 NO JOKE, so we could say our goodbyes, we had to with a TV on and a women just watching it next to us. When I asked for privacy they told me they could not ask the roommate to leave. They couldn’t move her or my mom to another room. It was the worst experience of my life. The same CNA who told me that, said have a good day on his way out that day to me. Are you kidding me? I could go on but what’s the point. These reviews on here are fake. Tour the place. You will see. Even the nurses would come to us to complain about their co workers and talk about each other behind their backs. THATS WHO IS TAKING CARE OF YOUR FAMILY! This place is run by CNAs not actual nurses with medical skills and some front desk people. Doctors rarely show up and when they do it’s so fast and so uncaring. They just want to drug people and hope they die fast to make room for the next person."

"If I could give a 0 rating I would. My Uncle has been there for over 6 weeks and has received the worse care ever. What kind of place is this, this is a place you only hear of on TV. The staff is inept, rude and disrespectful. CNA's are threatening. This place should be condemned and shut down for good. STAY AWAY for the safety, health of your loved ones. There are so many other places more reputable that you can put your loved ones care in trust."

"I read some of these reviews and I am shocked. This place is not clean and the staff rarely seems to care. They are always short staffed and not attentive. Anytime we try to call anyone in the office we always get a voicemail and they will not return calls. We have made complaints with the state and they seem to want to help but we have not seen any changes. We all deserve to know that our loved ones are cared for. They are in this facility because of health issues and it’s hard knowing the facility doesn’t provide care the residents deserve."