Verizon

"My husband and I went with my dad, who is 93, to upgrade his phone. Denell was our sales consultant. He listened carefully to what my dad wanted and needed from his new phone, he offered different options for the phone plans and explained how they have changed since my dad's last upgrade, he explained exactly what the monthly charge and total cost of the phone would be, and he did all of this professionally, courteously, efficiently, and without trying to make the biggest sale he could. He told all of us that we can contact him any time if we need his help. It would be a wonderful thing if everyone in sales was like Denell! He's a great asset to this store and the company."

"Morgan recognized my needs and hit a home run with me. This was the best in store customer service I have ever had. She is knowledgeable and and super helpful."

"I have been a Verizon customer for 15 years. Have walked into many stores for various needs or situations. Today, I experienced the greatest customer service I have ever received. Andrew was absolutely phenomenal. Not only did he make my iPad purchase completely painless, he also went out of his way to take a look at my overall account and find a way to save me $50 a month. He was very personable, courteous, and willing to do whatever needed from the customer service perspective. You guys have a general manager on your hands, I hope you realize it. Andrew, you are exactly what customer service means."

"This used to be a good Verizon store but now it's horrible! The last 3 times we've gone in for help with our phones we've been told "sorry, nothing we can do". What?? Went today for what would seem to be minor display changes which we couldn't figure out and rep actually said We mainly work with people who have problems with their phones not personal preferences. Again, WHAT?? There were 4 people working and we were the only customers. Been a Verizon customer forever but will definitely be changing"

"This is a fabulous location! Jason, the store manager, is outstanding personally and professionally. Andrew gets kudos for helping me twice in complicated hospitalization issues. Candace was also helpful, kind, and caring on the phone. This store rocks the house!!!"