Journal Square Laundry

"Overpriced. Underpowered machines that don't clean your laundry. Strange older man working there who stares at you, makes loud noises, and blocks the entrance staring into space. Employees will argue with you about any issues you have."

"Clean, friendly well lit place. All machines are up and running, not crowded for a Saturday afternoon, I dig the shiney stainless steel machines. Cash /cashless operation. I'll be back of course."

"I recently visited here and unfortunately had a very unpleasant encounter with one of the staff members. Despite being a paying customer, I was met with rudeness and disrespect from an older gentleman working there. Not only did he fail to provide basic courtesy, but his behavior towards women was particularly concerning. I wish I had checked the reviews before visiting, as I later learned that this isn't an isolated incident. A friend of mine had a similar experience and warned me against going there. I highly recommend potential customers to thoroughly read the reviews before considering this establishment. Overall, my visit left a lot to be desired, and I won't be returning anytime soon."

"Very clean. Always an attendant is present in case something goes wrong. Quiet atmosphere. Does green dry cleaning and drop off service but I didn't use either so I'm not sure how it is. A bit pricey for the washers. Detergent is on the expensive side. Over all not bad and would visit again."

"AWFUL EXPERIENCE!! I SWEAR I WOULD NEVER EVER COME TO THIS LAUNDRY AGAIN!!!!!!!! It's very convenient for me to use this laundry since it's near my apartment, but the owner's attitude is extremely rude, especially today! My first bad experience was when I dropped off my clothes for dry cleaning, and the owner said it would be $30, then I told him that the sign out front says '10 off the first 3 orders for new customers, but he said he could only give me $5 off. he didn't explain to me why and looks impatient. I don't want to argue with him, so I paid the price. I had my second bad experience today, which made me never want to go back to this place. I put two quarters in the dryer, but it didn't work, so I called the owner, who blamed me, saying it says out of order and that there is tape covering the slot where coins can be inserted. I tried to explain that the display isn't clear and the tape for a credit card is torn off, and the tape for covering the slot is damaged, but he just cut me off by saying you don't understand me and didn't give me a chance to explain. He wasn't listening, so I gave up trying to explain and kept silent. I transferred my clothing to another dryer as I did what he told me, but as I was doing so, he continued to nag me, which I could not tolerate. I raised my voice to explain why I had done what I had, but he cut me off again, saying don't yell, and "you don't understand me" once again. These words have been repeated three times for me. Although English is not my first language, I studied for my master's degree in the US for two years, and have been working at a 500 company as a professional for over five years. I understand English, and I totally comprehend what you were saying, but I would appreciate it if you listened patiently to your customer, and did not act rudely."