Metropolis Moving - NYC 476 Jefferson Street, Brooklyn, New York 11237,

"By far the best moving experience to date (I’ve moved now 3 times in NYC). Jake and Ricky handled our items with such care in our move from a fifth floor walk up to another fifth floor walk up. They were incredibly efficient, professional, and just the nicest guys. They didn’t rush any part of the move and all of our fragiles and furniture arrived in perfect condition. Will recommend them and Metropolis to all my friends moving in New York City."

"Metropolis Moving recently moved my daughter's 1 bedroom apartment to a storage unit. They were efficient, communicative and patient with a first time mover. Everyone was so nice from the people in the office to the movers themselves. The communication was super clear and the rates were very reasonable. We will definitely be using them again when she makes her next move."

"Really great experience with Metropolis, over multiple encounters/moves, both for moving almost an entire apartment, and also having a piece of furniture delivered from a store. Very reasonable rates, prompt responses, clear communication. Very nice guys, thorough. They wrap everything very carefully and really take the time to make sure everything goes exactly where you want it, and they help assemble furniture carefully. I had a giant piece of furniture that did not quite fit around the curve of the top of my stairs, but on first attempt, they really tried everything they could to get it into my apartment. When we realized it was not going to fit, they offered to store the piece at their facility so that I could have a contractor take down my railing, and they later delivered the piece successfully on a different day. Very heavy/large piece, but nothing was damaged. Honest, capable, strong, nice, careful, real people. It feels as if you are dealing with actual humans and not a company. I would definitely use them again, and recommend them to anyone, for any type of move. Thank you Metropolis Moving for all your help!"

"Hired these guys twice. The first time was fine: a move from a Long Island storage unit to a storage unit in the Upper East Side. 4hrs door-to-door, arriving perfectly within the time frame, nothing broken. Took only two guys. The second time, they sent 3 guys for the same amount of items to move from the UES storage unit to a new luxury building in LIC. Long story short, they gave me an arrival between 12pm-3pm for arrival and didn't even arrive until 4:35pm. This caused issues down the line that I cant even begin to describe, but here's some: I had to make last minute arrangements to get the freight elevator reservation extended, risk pissing off the doorman, rebook my flight that I was supposed to be on at 9pm in the evening evening (since this was a cross country move with me selling the property) back out-of-state, etc. I had to load half of my stuff on moving dollies to help them expedite things when they finally did arrive. Because they had arrived so late, they hit rush hour traffic. What was supposed to be a 2h max move from storage unit to apartment ended up being a 3.5hr annoyance. "But didn't we sort things out with the discount?" Great! The company did, but that segués into why I'm writing this review, now that I've finally gotten around to putting things together and unboxing my stuff. Sorry to say, but that $125 or whatever discount isn't going to cover the damages here in the photos, which is the main reason why I'm writing this here. I forgot to mention that your lovely movers dropped pieces of the cabinet in front of me, but at that time, I had thought no damage was done. That headboard was also dropped when they attempted to move it out of the storage unit enroute to the truck. I've got more furniture to throw together, so this is kind of just the start. And Jack, you have a horrible sense of time. Don't say "Closer to 2pm" then follow that up with "It's looking like 4pm" before finally showing up at 4:35pm. Don't tell me ETA is around 6pm but there's traffic when you're finally pulling up to the apartment at 6:38pm. There are apps that give you truck routes even if Google Maps does not. Next time, instead of doing a rush job and breaking my stuff, communicate with dispatch and have them figure out how to handle customer service properly. Again, don't blame it on the Brooklyn move that was before mine with the parking/1 closet-sized elevator situation. Give me a call, Corey, when you see this. You have my number on file."

"I had a small move, but will need a larger one in the future. I will definitely call Metropolis. Making an appointment was easy, and they were very flexible on the day and time. They showed up on time, and were very courteous and professional. They wrapped up the furniture, closed up open boxes and loaded things up very quickly. My move was out of state but not too far away. They arrived in a timely fashion, unloaded quickly, taking heavy items both up and down stairs, and were gone very quickly. I highly recommended these guys."