Blink Fitness Astoria

"I love Steinway's location in Queens, New York. The entire interior of the gym is clean and the people who work are very friendly, they always greet you with a greeting, they say goodbye if I need help with something on a machine or something extra, you ask for it and they lend it to you like the bands, but the truth is it is very complete, no. I know but at the time I go I don't know if it's because of the time but even though it gets busy you can do your exercises use the machines without having to wait and wait for them to be vacated so I can finish my routine sooner I train type 8 to 8:30 in the morning and the best thing is that there are always many lockers in the bathrooms and outside. Another super thing that I like is that they have disinfectant wipes, trash and sanitizer in each area and the machines are now all new"

"I have been going to this gym for as long as I can remember. The upgrade is cool, but for some reason I used to get a better work out before all these new machines came in. It feels that there aren't enough machines. The gym looks so spacious. Front desk employees are not the greatest greeters or the nicest to say good bye. I know you guys like to hire young employees, but it seems that your strategy of hiring young employees is not so much success. They tend to be on the phones most of the time and have attitudes. I guess this is why one keeps seeing new faces all the time. They don't last long. I recently had ANOTHER bad customer service. I forgot to bring my membership gym card (don't have the app no more). I got a bottle of water to pay and when I got to the counter, the employee was giving her back and talking to a trainer while on her cell phone. I decided not to get her attention and see how long it would take her to turn around. It took her about 8 seconds for her to notice that I was there. After I got out of the locker room she was still giving her back to the entrance. If you want to continue to hire young employees and are more aware of their cell phones rather than customers, then by all means keep doing so. But your reviews won't be great ."

"I’ve been a member for about 6 months now. The gym is okay- the machines are great, lots of treadmills (newly upgraded on the top floor). Though I don’t go often, it has never been extremely packed to where I have to wait a long time for a machine. Seems like they have multiple machines on the top and lower level, some even repeated due to popularity like the chest fly. Bathroom could be cleaner- in the stalls and showers. Your average mid level gym. Staff aren’t too friendly, I’m rarely greeted when I go in or leave. However, I had an issue with making two accounts and being charged monthly for twice, the manager did an excellent job at quickly processing my claim and getting the other account cancelled as well as all of those charges refunded for me. It was difficult to get in contact with the manager, took about a week/ week and a half of other staff telling me that they or he would call me back and it never happened. Going in-person and talking to him got it resolved much quicker. This I did appreciate."

"A great value for a decent gym if you’re just looking to get some movement in each week. Monthly memberships range from $15-25/month, there’s generally a special to get the first month for free and there are plans where you can bring guests. Each membership comes with a free training session, which are so reasonably priced if you sign up, something like $30-40 per session. Some coaches even let you bring your partner or friend to train with so it’s like a 2 for 1 deal. There are plenty of cardio and strength machines and you’ll never have to wait for free weights. It is limited on squat and power racks, which are usually taken. People are generally very polite and the staff is always cleaning. This is the cleanest gym I’ve been to, it’s always spotless. As a repeat customer, I can say this is definitely a great gym if you’re on a budget and not expecting something upscale, there are ones nearby that are fancier or offer more amenities, but I always get a good workout in and have the best experience when I avoid the rush hour so machines are usually more free."