Crunch Fitness - Richmond Hill 115-02 Jamaica Avenue, Queens, NY 11418

"I started my strength training here with Irene 3-4 months ago and she has been very attentive and exactly what I’ve needed to get me motivated to start taking the gym seriously. When I started I had no idea what I was doing and was always intimidated by going to the gym. All the trainers here are very helpful and respectful, and Irene, despite being of a very different physique than me, has understood my needs and my limits perfectly and helps me to achieve my goals every time I train with her."

"The new managers Eric and Kalana are great! One or both is always at the front desk ready to help. The front desk staff: Andrew, Jerry, Dennis are wonderful. They are so welcoming and greet all members as they walk-in with a smile, I am at the gym quite often and they all know what classes I take. I appreciate that on their down time, trainers and other staff members walk around the gym re-racking weights and cleaning up The new trainers are also really good (SHOUT OUT TO IRENE)."

"This gym has the most welcoming and cool staff ever, strong fellas, encouraging each other to become better and guide you throughout the way. I was failing my bench the other day and a dude built like batman came over and assisted me. These little moment you will have here, a place where you can grow your muscles and your consciousness. The gym has plenty of machines and tools at your disposal, It can get crowed very quickly but there are many options even when it's a bit busy. I like it here and would recommend to any newbie to the gym to give it a try"

"Crunch has gone down hill... the new staff members are very unwelcoming and rushed us out of the building before closing time, I don't know how the weights aren't reracked in the mornings with how fast they kick us out.. It was very hot today and the bathrooms were disgusting with littered trash. Not to mention the disgusting stench, the gym reeks, I don't know what's worse the smell or their attitude?? I love Crunch, but I'm at my limit which is why I'm going to limitless now. Do better please"

"Have been coming here for many years and the quality of service has drastically decreased. Barely any AC sometimes on the weight floor during off-peak hours. Biggest complaint: Customers AND staff don’t rerack weights. I probably waste 10min per session just looking for the equipment I need. Bathroom smells musty. Toilets smell horrendous. They have a lovely custodian but I only see her twice a week. Machines break down frequently but are serviced within a week so that’s a plus."