Champs Sports 9015 Queens Boulevard, Queens, NY 11373

"I do enjoy the variety of sneakers they have. The environment of the store is not so bad. But the it's the employees one guy was looking for my little brother shoes size but never came back the other employee was helpful but the last one came to us to find another shoe but he also didn't show up with my little brother sneakers they really need to work better on find other costumers shoes."

"I went today to get a sneaker the cashier is very disrespectful and nasty. I don’t know how this company hires such unprofessional staff. They need to be fired immediately!!!!! And yes they lost a sale. I will never buy from them. It’s better to buy on a Nike or adidas site than their store if that’s the brand an individual wants."

"It is a fun to shop at Champs sport. They have a variety of collections and available colors and sizes. One never has to come home with disappointments. Even the staff are very helpful and friendly."

"This place have all the latest sneakers, staff very patient and helpful. The atmosphere is great with good lighting. Air Max 270 in various colors , displays in the store is eye catching"

"This was the worst customer service I have ever experienced! 1st The head manager was extremely rude to the employees, I didn't expect less for me. I walked in the store at 10 am in the morning looking for shoes I like, the moment I made my decision they tell me they can't sell them because they have been in layaway.. after I had them in my hand, tried them on and was literally ready to pay. I left upset because it was 12 and I walked away with no shoes. They had the audacity to call me back and tell me they will give them to me for the head manager again to tell me no with the worst attitude, that they won't sell them. I believe her name was Jen, the attitude and way of speaking to a costumer as someone like me that works in retail is unnaceptable. I will never go back to this store and mainly the queens center mall location. I will like to further my complaint because I have never experienced such disrespect."