Natural Balance Massage and Wellness Center 3013 Quentin Road, Brooklyn, New York 11234,

"This spa is always consistently relaxing & enjoyable. Staff are professional, atmosphere is relaxing. I go when I get gift certificates from family for my birthday & holidays"

"This facility has definitely met my expectations and I will continue to visit the center, trying out different massages. Whoever happens to be available for whatever date I set, I know I can always direct the masseuse to either go softer, go harder or go based on what they may recommend. We cant always assume the masseuse will do things the way we may expect them to and that's why we communicate and/or ask for suggestions/recommendations. I recommend this center. I have never left feeling disappointed. To the ladies that have worked on me, I thank you both for a great job and for the information you provide after the session. A 5-star rating is pending but honestly the center is 4.5/5 rather than a 4/5."

"I went to this spa on 4 occasions. 3 out of the 4 times I was so uncomfortable. I've only been there for massage. The only time that it was good was when there was a young Spanish guy who worked on me, he was very friendly and made me feel relaxed. A Jamaican lady worked on me once and it was so deep it hurt..I even told her it was too deep and she still continued to do it deep. Then I had a white woman and it was good but she never smiled at me, barely looked me in the face, and wasn't friendly at all. It made me feel like she didn't want to work on me at all and she seemed forced to do it. Then finally I had a short Italian white guy and he put just enough pressure to make it seem as if he was trying to help me but didnt help that much. I just said to myself. I really gave this place a try and it's not for me. Even the front desk isn't welcoming or friendly at all. When they don't like you or don't want you to come there they keep a neutral demeanor..they just do what is required. Just enough so that you won't complain about it. I never complained to them about any of this because what are they going to do..what can they do? FYI: I am a black woman. I am friendly, respectful, and caring. If you are non black or maybe even a black man you may have a great experience there. The rooms are so lovely and the tables are so cozy. I really like the layout, space, and neighborhood. When you go to the spa, you want to relax your mind, feel welcomed, feel like people care about you and want to help you. I just didn't feel that way which even added to my already stressed out mind and body. I don't plan on going back again."

"I was very happy with the massage I got from Whitney. She was very good at what she does. I was relaxed and she found a few trigger points (knots) and she was able to explain what it was & compress them when massaging & broke them down. Thank you Whitney for being caring friendly & massage was amazing!"

"Beautiful, great, and welcoming atmosphere. I was warmly welcomed. Escorted to a waiting area. My msaage therapist came to get me at my scheduled appointed time. The place itself is tranquil and warm. The message room was inviting and smelled wonderful. My massage was heaven and ask fr Elizabeth. She is awesome. Was suffering from a painful stiff shoulder, and she relieved the stiffness and pain. Will definitely come back again."