Area Infrared Sauna & Spa 45 5th Avenue, Brooklyn, NY 11217

"I booked a last minute appointment and was glad they could accommodate it! The sauna was clean and the bluetooth speaker helped me relax. Would recommend!"

"Very odd and unprofessional experience here. They were super nice and friendly which is the only reason for two stars. Otherwise, no stars at all. This was the most uncomfortable massage I’ve ever had. Unfortunately I truly don’t think they were a certified masseuse. My massage was uncomfortable, painful and the same areas that you are truly not supposed to massage like your upper inner arm or the back of your knee were rubbed on repeated over and over again. The same motion down my back and arms what felt like hundreds of times. The next day my back hurts very badly. 10/10 would never do this again. I wanted the massage to be over during the session because I was so uncomfortable. Lots of other strange unprofessional things while I was there as well from staff. Nice but unprofessional!"

"This review details my recent experience, which fell short of expectations. Upon arrival for my scheduled appointment: • The sauna was not prepared, despite my booking. • I was initially asked to reschedule after traveling 90 minutes specifically for this appointment. • After pushing back, I was forced to wait an additional 30 minutes for access. Hygiene Concerns: • I encountered another person's hair in the sauna room. Lack of Communication and Security: • The staff member on shift when my session ended left unexpectedly. • The new staff member was unaware of my presence and startled to see me exiting the sauna, raising safety concerns. • He admitted to potentially entering the room while I was changing, further compromising my privacy. Unsatisfactory Management Response: • I requested to speak with the owner and emailed my concerns, but received no response. Membership Concerns: • I was convinced to join a membership, but due to this experience, I'm glad it ends this month. Overall: This experience lacked the relaxation and professionalism I expect from a sauna establishment."

"Great experience in the facility. The contrast therapy session was great. 10/10 would recommend again to anyone"

"Love this spot when I need a last minute detox asap! They have many sauna rooms so I’m usually successful booking the night before for the next day (I tend to go weekday early afternoons). The saunas are clean and relaxing and there’s always plenty of towels. The guy at the front desk was super friendly and helpful today and even extended my time when I felt that the sauna hadn’t heated up all the way 20 minutes into my session. It eventually heated up and I got that detox that I needed! I was informed that the larger saunas get hotter than the smaller ones- so if you want hot, hot like 160s book a larger room! Definitely going to try that next time. I’ve been here 4 times now and have always had pleasant experience in the saunas, and will be returning again. It’s right next to the subways and street parking also has never been too difficult."