Car Magic By Curtis 551 East Brighton Avenue, Syracuse, NY 13210

"This place is trash. Wouldn’t release my car to my insurance unless I came down there and personally signed release papers. There’s never anywhere to park which makes things quite fun. Lady at the counter is rude as all hell. Asked if I could go get things from my car but said I need an appointment. Literally watched a guy walk out to my car to grab my registration and had to shout to him where it was So I can literally see my car, you have an employee going to my car right now and I’m literally talking to him through a fence. Why can’t I just go back into the yard? Place is just all around trash."

"Worst service my fined and I went to them to get our car after tow. The police works together with them to begin they literally force us to tow our vehicle with this company when we already had another tow company coming for us. The whole experience with this place was very bad, the lady at the window loud voice at us and expensive as well they want to charge you an arm and leg of course because the police works also with them. It's very sad what this people do now on days. I THINK THEY SHARE WITH JOHN AUTO BODY CROSE ST DO NOT GO THERE PLEASE"

"Worst service my husband and I had. The police works together with them to begin they literally force us to tow our vehicle with this company when we already had other tow company coming for us. The whole experience with this place was very bad and expensive as well they want to charge you an arm and leg of course because the police works also with them. It's very sad what this people does now on days."

"I had a horrible experience dealing with this "business". The person who answers the phones, Sean maybe, was rude( name calling) and unprofessional and had next to no idea what was going on. He was not helpful at all or considerate. I'm trying to figure out how this business still runs. They should be shut down. The fact that the state police send cars here is sketchy. I'm thinking about filing a complaint with them as well. Worst experience I've had as a customer at any service place."

"Very rude over the phone throughout the multiple calls made. I asked many questions and made them aware of my situation due to never being in an accident. Little to no help and hung up on me a couple times. Most unprofessional place around a 100 mile radius, wouldn’t recommend on my dying breath."