Tony Rotella's Body Shop Inc
About the Business
Tony Rotella's Body Shop Inc is a premier car repair and body shop located at 450 Horan Road in Syracuse, New York. With years of experience and a team of skilled technicians, we offer top-notch services to get your vehicle back on the road in no time. From minor dents and scratches to major collision repairs, we handle it all with precision and expertise. Our shop is equipped with state-of-the-art tools and equipment to ensure the highest quality work. Trust Tony Rotella's Body Shop Inc for all your car repair needs in Syracuse.
Photos
Location & Phone number
450 Horan Rd, Syracuse, NY 13209, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"I'm completely happy and satisfied with how my vehicle came out, you guys really did a superior job, I will definitely recommend this body shop to all my friends and family. Communication through the texting program that they use was great."
"A big thank you to Rich at Rotella's. He's helped me multiple times not only with purchases for a plow situation but also when just needing information that might not result in a sale. That's the type of company I love working with!! Thank you for helping steer my family in the right direction!!"
"Worst presentation for repair I have seen in many many years. Suggested it would cost me a minimum of 1500 to replce a fender just for the parts. Worse, I have had work done there before. Another place quoted me $600. When I challenged on the price, they thought it was a good price. Truly a rip-off. I will not return."
"I do not normally write reviews but I am so impressed with the customer service and work done on my car by the team! They were thorough, professional, easy to contact, maintained excellent communication, always answered any questions I had and most of all they did an amazing job on the body work on my car! To top it off, I went to pick up my car and they had also cleaned the inside! I highly recommend Tony Rotella’s and will return for any work I need done in the future!"
"Not the best experience I have had with a business. Nick the tech I dealt with throughout this 3+ month processes was lacking appropriate customer service to say the least. Had a very smug at times rude demeanor at times and everything about this long drug out process seemed very unorganized and all over the place. It took many many many phone calls emails and more to get this company to finally do anything. When they finally determined the time to bring my vehicle in they originally said three weeks it would be done then it went down to two weeks then went down to a couple days and they didn't do nearly as much as they said they were going to do. Then upon pickup there was over spray on my tires and my complete front license plate Mount and license plate was missing. They eventually admitted they " accidentally scrapped my plate with the original front bumper they replaced. So had to go to the DMV and get all new plates and registration. When I eventually showed my disappointment and frustration with them they stoped returning my emails in the middle of the entire process and stoped answering any and all the questions I asked."
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