Ace Automotive 519 Charles Avenue, Syracuse, NY 13209

"Bought 2004 Toyota Celiac GTS from them on 2/27 .on 3/14 called the owner as we still had not received the car due to multiple issues getting it inspected. On 3/14 he told us he was giving us a refund forced me to take a refund on the car as he said he was going to scrap the car bc it was not worth fixing. Two weeks after I bought the car. Now that the car is back up for sale for more than we paid bc he had to fix it after selling it to us. So much for scrapping it. My lawyer is now in the process of taking this into court. Kept original receipt and have all conversations and phone calls on record."

"I drove an hour an a half to check out a car they had listed. I asked a bunch of questions prior to driving up and double checked the price. Once i drove up i test drove the car and made sure everything on the car worked which it did. I was about to purchase the car when i heard them (the owner and son) talking about the listing price. They then tell me sorry that it was listed wrong. IT was listed as $5800 and they now wanted $8500. Waste of my time and gas. Could be a one time mistake or maybe not. That was my experience. Good luck."

"Awesome people! They painted my 2011 WRX silver for a great price..they pretty much painted the whole car, with a beautiful job really well, and got some really bad dents out perfectly...! I usually have issues with paint with several other shops, and they don't promise their date... so I asked Ace Automotive to paint my car, however I need it done in a week..and happily, they got it done fast and did an AMAZING job..the worker that painted it was a puetro rican guy, and he did a really nice job! Highly recommend!"

"We purchased a car and it was a very good experience. The owner and his son-in-law did everything they promised before the sale. When a slight vibration was noticed (by them) they and their mechanic made sure to have everything that might cause it fixed. They told me if we had any issue with the car to contact them. When I had a problem (cooling system slow leak) I made sure to add fluid as needed. They quickly scheduled me to bring the car in and their mechanic fixed the leak. I understand that Used cars can have unforeseen issues. My experience is the owners wants to do things right for the customer. Yes I would recommend to friends and family."

"Beware!!!!!!!!! I bought a car from them that should have never passed inspection! They sold me a vehicle with both coil springs broken, a brake fluid leak and an oil leak. On top of that the day i picked the car up the engine stopped working on the highway, they took it back and fixed it that day but later that night the car refused to start. it needed a crankshaft position sensor which they said they would not cover under the warranty, after i argued with them they finally did fix that as well, these are only a few of the issues i had within in the first two weeks of having the car.They say they're not out to screw anyone, but the car they sold me proves that is not true! the dealer finally just wrote me off without fixing other problems on the car. It was a very bad experience, they all speak Ukrainian and they communicate with the customer as little as possible. I do not recommend them at all."