Bright Bay Lincoln, Inc. 1174 Sunrise Highway, Bay Shore, NY 11706

"Bought a 2023 GMC Canyon. From my salesperson Rose, to manager Jim, to finance manager, everything great!! Could not have been a simpler, smooth transaction and a fair price. Thank you everyone. Jeff"

"UPDATE: 8/11/2024 I got my vehicle back early. Janice in Service was Great and worked with Jim, the Manager and Rose our Salesperson to address our concerns. The vehicle was returned with expectations met. The car was also washed and cleaned. One of the better experiences I've had at a dealership. No doubt, I would recommend and use again in the future. UPDATE: 8/6/2024. I had a slight issue with the vehicle. I contacted service, who was wonderful. The Manager, Jim, also spoke with me to discuss the issue and was very proactive. You can see that they care about the Customer Experience and have Pride in their dealership. I brought the vehicle in and they reviewed it and noted my concerns. They offered me a car to use, but I declined as I didn't want to take advantage of their kindness as I have another vehicle I can use in the short term. I'm hoping they will address all of my concerns and take care of the issues. I suspect they will. Original Review: Overall had a good experience at Bright Bay Lincoln. Our Sales Rep Rose was excellent. She always seemed available, was knowledgable and welcoming. There was no "high pressure sales" tactics and provided us with various options in an effort to satisfy our needs. Another "Bright" Spot was the Finance Manager (forgot his name...but he was also excellent). No High Pressure Sales, took his time witih us, explained all the options and overall was a good guy. Everything from vehicle prep to pickup went smooth, no delays, no issues. We had a slight hiccup with our purchase immediately following the sale of our Used vehicle. We contacted the service department and they were also awesome. They gave us several options and even offered to pick up our car at our home (over 20 miles away) and drop off a loaner (we did not use this service, but it was a nice option / offer). Overall the showroom was clean, appealing and welcoming. The showroom vehicles were clean as were the vehicles throughout the lot. The only reason why I'm not giving 5 Stars is because Rose, our Sales Rep had limited authority and in the midst of negotiations she would have to speak with "someone" (assuming manager) to get approval. This was fine, but a bit annoying. When the Sale was finally done, and agreed upon (maybe it happened, but I don't recall), the Manager or whoever Rose had to speak with could have come over to us, introduced themselves and thanked us for our business. To this day, I don't believe I even know who this Mystery Person was but it was apparent that when push comes to shove, they make the decisions, so if I do have any issues with the vehicle or transaction going forward, I would like to have known who the Decision Maker is. Overall, based on my experience as of 7/29/24 I would recommend Bright Bay Lincoln. They appear to be a reputable business, have an excellent staff and I plan on using them to service my vehicle, even-though I have a Lincoln Dealership in my own town."

"Excellent experience Women in the lead roles ROSE ST. PIERRE - Immediately came to assist us. We test drove a few and she heard what Features we were looking and GOT THE CAR TO MATCH !!!!! We were not planning to buy a Lincoln. Trustworthy and listened to my needs. 100% satisfaction!! Thank you. Excellent car 21 Century dash. Lincoln quality American made. Everyone who sees the Nautilus loves it!!!"

"Incredible service! Very friendly! They were quick and easy to work with in completing the transaction! They delivered the car to my front door since I'm in a different state! Car came as is!! Trust worthy!! Thanks Bright Bay! Thanks also to Rose who is our sales person!"