Hillside Honda 13907 Hillside Avenue, Queens, NY 11435

"I bought a new car here,seller told me I can get an all season mat free,but finally they don’t have the offer, got negative credit it here???? I confirmed with the manager,same answer. If you want buy a car here, be careful,that is the way they doing business, I bought a new car, got a negative credit????what kind of joke is, don’t spend too much time on the finance department, talk to the big boss and you will get a better rate, be careful, they think you’re a onetime customer."

"Knowledgeable and Fast service. Our service advisor, Mike Macoon explained everything that we needed to know in clear terms without any excess technical jargon. Hillside Honda got us back on the road quickly and safely with our current vehicle and we will consider them again for future purchase."

"Came here to purchase my first car (honda crv)! Mario the salesman was so calm, not pushy, informative, and made me feel comfortable throughout the process. He even beat the quote I had received from Paragon Honda. The financing dept. Mohammed & Tariq were also very kind and explained all of my options clearly. No hidden fees, and GREAT APRs! APR from Paragon was also beat. Thank you so much hillside!!!"

"Excellent experience. Second time I purchase a new Honda and both at Hillside. Good customer service and the salesman Elvis was amazing. He was patient with me and very explanatory and knowledgeable. He made sure I was comfortable and happy with my choices. Will definitely recommend Hillside Honda for new buyers and someone who would love a good buying experience"

"To begin with, it was a very BAD experience with the manager, Emmanuel Rodriguez. My family and I visited the Hillside Honda dealership today looking for Honda CRV 2025 model and had a great experience with our sales rep. She was incredibly helpful and professional, patiently answering all our questions and guiding us through the process. We were very close to finalizing the deal, but we needed some clarification on a few hidden charges. Unfortunately, things took a turn for the worse when her manager, Emmanuel Rodriguez, got involved. He approached us without any introduction or greeting and immediately started speaking to us in a rude and condescending manner. It was shocking and disappointing to be treated this way, especially after such a positive interaction with our sales rep. As customers, we expect to be treated with respect and courtesy, but the manager’s attitude was completely uncalled for. Instead of calmly explaining the charges, he became temperamental and dismissive, even throwing the paperwork and stating that they didn’t need our business. It’s really unfortunate because we were genuinely interested in purchasing the car. Had Mr. Rodriguez been more professional and respectful, we would have likely gone through with the purchase. We’ve never experienced such behavior at any other dealerships, including other Honda locations with our previous purchases. I hope the dealership takes this feedback seriously and works on improving their customer service, starting with better management training."