AutoZone Auto Parts

"Came to get a new battery and they told me their parts to change the battery was stolen. I asked what was i supposed to do because i was only able to drive to their location and now my car won’t turn on. The guy said i could go to a different location. I said my car won’t turn on, the battery is dead. I asked if someone can please give me a jumpstart so that i can drive over to the next location he said no they don’t have cables. An AUTOZONE store with no jumpstart cables. He said i can pay someone outside 20 bucks for a jumpstart. I had to wait in my cold car for 20 minutes a friend can come and give me a jumpstart. This location does not care about their customers don’t come here"

"The big Spanish chubby kid I think his name is Danny is EXTREMELY rude & will give you the wrong car parts on purpose just so you can come back 2-3 times and have you waste your time, they should give his position to someone who would really want to work. Manager and employee fool around, argue and curse infront of customers which is unprofessional. The young girl with the glasses and the Spanish Dominican guy with short curly hair was way more helpful and attentive than that waste of employee Danny."

"Last month, I needed a battery replacement but not knowledgeable about cars so I went to this autozone location. At first, there was a person there who was helpful and was able to remove my car battery and proceed to charge it. I asked repeatedly if they would help me put the battery back in afterwards and they told me yes. 2 hours later, my wife went to pick up the battery and car and I called ahead to ask them to help my wife put the car battery back in. When she arrived, autozone didn’t ticket or track the battery amongst many other batteries charging (which means they don’t use a basic ticketing system which is alarming) and she had to wait 20 min for someone to find the right battery for a simple pickup. The person who helped me was not there by the time my wife was there. Furthermore, the current employee that was there was very rude to my wife. She told my wife that they won’t put the battery back in because of store policy even though they removed it in the first place. Then she retracted her statement and said because there is no one there. My wife asked if someone will be available later, but the employee completely dismissed her and said “you have to figure it out for yourself”. My wife ended up asking a stranger in their parking lot to fix the battery for us instead. Perhaps the employee was having a bad day. However, her behavior and lack of professionalism towards my wife is disappointing and I would warn anyone else to think twice before coming here to get your battery replaced. Last note, if it’s actually store policy to not reinstall a car battery that is fine, but I was told repeatedly that they will reinstall it…"

"What good patience they had with me, I don't know much about vehicles, it was difficult for me to choose or select my spare part, they were very patient with me. Thank you! (Another day I will comment on how dirty those who work outside leave and stain everything)"

"The place looks like a swap meet. Back yard mechanics hustling in the parking lot. Grease and oil in the parking lot. Beware before stepping back into your car. Customers' service is terrible, and there are never enough employees who could help you with a computer diagnostic. I've been a customer of auto zones since the 80 back when they were known as Adap."