Enterprise Rent-A-Car 11 East Anderson Street, Hackensack, NJ 07601

"The Hackensack Enterprise car rental offers outstanding customer service and fair pricing. Thank you for taking care of us in the military!"

"When I need to rent a vehicle, I always go to the Enterprise Rent-A-Car on Anderson St in Hackensack, NJ. The staff at this location are professionals who are detail-oriented, hardworking, and dedicated to meeting my needs. Each visit is met with an enthusiastic and attentive response to any concerns or requests I may have."

"I want to bring to your attention an ongoing issue I have been facing at your location. As a platinum member, I have been experiencing difficulties availing of the upgrades to which I am entitled. My interactions with Kevin Smith, the manager, have been less than satisfactory as he appears to be unaware of the proper usage of your app and has refused to process my upgrade without an additional payment. Moreover, Mr. Smith's demeanor towards me has been unprofessional, and his communication style has been discourteous and impolite. I want to emphasize that Mr. Smith's unprofessional behavior has significantly been concerning and has led to a significant level of frustration on my part. Despite my attempts to initiate a constructive dialogue with him, I have consistently encountered a lack of willingness on his part to address my concerns. As a result of this experience, I regret to inform you that I have decided to take my business elsewhere. I would appreciate it if you could address this issue and take corrective action to ensure your customers receive the high-quality service they deserve. I would like to provide an update to my review. As requested, I have furnished my contact information. However, despite the submission of my details, I have yet to receive any communication from upper management. I am disappointed and disheartened that my feedback has seemingly gone unheeded and relegated to an inactive mailbox. It is regrettable that my time and effort spent in providing a review of your services have not resulted in any positive outcomes. It is my hope that upper management will take heed of customer feedback and complaints, as this is crucial in facilitating service improvement and providing better customer satisfaction."

"Enterprise Rental on Anderson in Hackensack has provided such a friendly and efficient experience. From local pick-up and drop-off, adjusting my rental request to overall courteous customer service. The cars rented were clean and without issues. Would definitely recommend using their services. Added bonus, they're open on Sundays until noon."