Transitowne Jeep Chrysler Dodge Ram Williamsville

"Very rude and pushy. Bought my car from there in May, and they gave me no other options. Also sold me a lemon. Non OEM parts, pulled random fuses to get the horn to stop working. No floor mats. Don't waste your time, you can get better deals and vehicles literally anywhere else."

"Five days ago I had my jeep brought in for service at this location due to some warning lights on the dash. After the process of figuring it out I was able to get it fixed and i was happy with the discounted charges I was given. I was worried I would be nickle and dimmed so to speak and that wasn't the case at all. Nick my service advisor did a good job with keeping me informed. If I decide to get another jeep down the road it will be from this dealership without a doubt."

"My sales rep Anthony Dye was fantastic. He went above and beyond to ensure I was fully satisfied which I absolutely love my new Jeep Wrangler and will enjoy it. I don’t want to forget to acknowledge the entire staff for assisting with my purchase. You guys rock and I will recommend anyone to come visit and like I did left with my vehicle I always wanted. Thank you again Anthony and Northtowm Transit Dodge"

"Good afternoon, I was at the service center with a misfire problem. The first time they said they needed to replace the spark plugs and air filter. paid $700 for it. The first time the mechanic didn't even tighten all the nuts into place. After 40 miles the indicator came on again with the same problem, I had to pay another 700 for diagnostics. They said the camshafts need to be replaced. It will cost 4000 thousand. I refused and took the car, and again the mechanic did not put the metal plate where the intake manifold and wires are attached, they apparently lost the plate. In another car service they removed the cover and the camshafts are in good condition and they told me that no one had removed the valve cover before them. several bolts were rusty, indicating that they had not been unscrewed. I just wasted $1,500 and a lot of my time. I won't come here again."

"Back in Nov 2020 I worked with Juan regarding a lease deal on a jeep renegade, and he made the whole process so easy. I had gone other places that made the experience feel like a nightmare and I felt like I was being jerked around and taken advantage of. From the second I walked in the door, Juan made me feel like an old friend and he was up front and honest with me about what he could and couldn’t do, which was refreshing and appreciated. After my lease matured, I went back to him to get into a new vehicle at the end of March 2024, and again the process was so simple. I did my homework and shopped around a few other places, but again Juan was able to accommodate exactly what I wanted and needed where other places fell short. I’m now in a new jeep wrangler 4xe and I am so beyond happy with my experience and purchase. If you go to Transitowne Jeep, ask for Juan- you won’t be disappointed"