Atlantic Beach Vacation Rentals by Vacasa

"Worst experience ever trying to rent a Condo!! Text and Emailed two weeks before our stay to inform us that our Condo was no longer available. We booked at the 1st of February with a big group of friends.We had to find a Condo 8 miles down from the rest of our group. They will never get a dime of my money."

"These people are amazing. Got a call a hour before my reservation and was told the ac wasn't working. It was bad because I had a 8 month old baby with me. It took them less than a hour to get me a new unit. I appreciate how the staff made the problem right. The property is very clean and welcoming. I will definitely be back."

"Atlantic Beach Realty managed our home for years and they did a great job. Since Vacasa bought them out things have went nothing but down hill. We pulled our home off the rental market based on their poor service. I would not use this company :("

"We stayed at Reel Paradise at Salter Path over the weekend. I didn't take any pictures but there were so many things wrong that I could list but some of the major ones are: 1. Had to return keys and packet back to a Dropbox that was 20 minutes away by 10 am even though check out was listed as 10. This was not listed in the ad when rented. The packet also said Leave packet in the unit....Which is it? 2. Multiple very soft and flexy spots on master bathroom floor, my 6.5 foot son was afraid to use bathroom and mostly used second smaller bathroom. Unacceptable. 3. Unclear parking description or instructions, we passed it repeatedly as it was behind two other houses and beside a vacant building. Both parties passed it before seeing the house number on the corner of the house. Be clear in ad. 4. The trash can outside was already full and wasn't emptied as indicated by phone call and schedule listed inside. We had to cram trash on top and lid didn't close fully. 5. Unit was in poor repair and grubby. Exhaust fans didn't work in bathrooms, cold water faucet didn't work in bathroom. 6. Ice maker didn't work, so we bought a bag. 7. The instructions referenced dishwasher and included washing tabs in packet with dishrag, hand towel, and Palmolive but there wasn't a dishwasher. The instructions said don't leave dishes in dishwasher. I hand washed dishes and put away while rushing to leave by 9:30 on day of checkout. 8. There was a giant hole in the back door and the door didn't latch fully. I shoved several damp paper towels in the hole so bugs didn't get it. Good location, we enjoyed sitting out on the deck by the bogue side and watching the lights and sounds. Convenient to beach access, about 5 minute walk. Convenient to multiple sites and locations. I did enjoy the amount of space and the mattresses are pillows were comfortable and nice down alternative comforters. It could be a very nice rental with some work and more clear and concise information in the ad. I really did expect a dishwasher, ice maker, safe solid floors and reasonable, clear check out procedure for the price. Doubtful we'll use this agency again."

"I was turning onto Fort Macon Road this past Saturday, being careful because one lane is closed off for roadwork. We all keep the speed low to allow a runner to cross the road and this Vacasa van steps on the gas to squeeze between my car and the road barrels to speed ahead and pass me, almost hitting the runner. If you can't respect the community, stay off the island."