First National Bank 6298 Steubenville Pike, Pittsburgh, PA 15205

"Do you like a bank that really values customer service? A bank that when they make a mistake, they make it right? A bank that has bank management that knows what’s going on and can help you when you really need it? If so, then DO NOT bank here. This bank will fill out an automatic payment form with someone else’s banking information on it, tell you that you are good to go and your loan is all set, only to find out 2 months down the road that they did it all wrong. Then, after they spend months trying to figure out/recognize their mistake, it will have already been too late! They will have taken the months payments you missed due to their negligence from your 17 year old daughters bank account who is currently in boot camp for the US military! Read that again! We had never missed a payment before their mistake and they took money from an active military member because I didn’t pay immediately after they spent months trying to figure out their mistake. We simply asked that everything be squared away before we gave them anymore money and this is how they treated us! This bank is a joke and they are not trustworthy, do yourself a favor and bank elsewhere!"

"Friendly, helpful, accurate, and personalized service every time. We have our business and personal accounts here and I wouldn't do business anywhere else. Monica and Justin are the best. Carl is, of course, great but he moved to another branch. Go FNB!"

"Went there twice, had the same woman help me. She was too busy messing with fixing the phones for 15 minutes while I waited for her to finish the first time (more focused on that than the line of guests that were coming in), and then the second time I went she closed the wrong account I had...glad I'm switching banks anyways."

"I went to do a quick deposit in the drive thru. There was only one lane of two that was open. There was a car ahead of Me. I waited over 10 minutes for the car in front of me to get through the line and there was a car behind me. The second lane of the drive-through opened up and I was able to go over there and I waited there another 10 minutes before I made my single deposit. If I knew it was gonna take that long I would’ve gone into the building itself. Very disappointing"

"Love the staff!! They made our transition from Fifth Thirds a lot easier! The bank has a system that has sent emails, (not bothersome in how many) rating my experience so far. It also lets me know what other services are available that are for my situation, not everyone else's. Which I like, because not everyone is in the top 1%.."