Ridgecrest Senior Living and Memory Care

"My father came to Ridgecrest two weeks ago. Sharai, the sales director was amazing. Her professionalism in explaining the facility and what Ridgecrest had to offer was more than I could even imagine for my father 94 year old father. Within the two week of my father being at Ridgecrest I feel he regained his confidence in himself. The staff member are also the success to this facility. They are willing to help my father with whatever he may need. Everyone there is happy, friendly and always smiling. That makes a huge difference. The place is clean, bright and very up lifting. Would highly recommend to any family if you are considering on transitioning a family member to senior living to consider Ridgecrest."

"My parents have been living here for several months and are very happy. The staff is always friendly when I visit and my parents seem well taken care of. I have been impressed with the facilities from the beginning but it’s the staff that really shines. I understand it’s hard to keep staff, but it’s like that at almost any assisted living facility. My parents enjoy the happy hour and food and variety of activities. Ridgecrest really seems to be trying to make improvements and do the best for their residents. My family has made friends with staff I would recommend this place for anyone."

"We just relocated my mom to Ridgecrest Senior Living and Memory Care in April 2024, she has been there almost a month now. I worked with Sharai Morris tirelessly since August 2023 to make this happen and from TX! Sharai and the rest of the staff have been outstanding, and my mom loves her bright apartment, her daily exercise classes and that she could bring her cat! All the staff are so pleasant, and you can see how much they care about the residents. I feel like this change will hopefully stimulate my mom more and help slow the pace of her Alzheimer's. 5 stars for sure!"

"I must say that not only is this facility one of the better facilities that I’ve ever dealt with and have the pleasure to refer people to. The staff is amazing. Their detailed care to the residence in my opinion is impeccable. They truly genuinely care about their residence. The staff is always friendly whenever I go in to visit. Their functions are lively and entertaining and fun. So my recommendation is top-notch For this facility. You can rest assured that your loved ones will be well taken care of and cared for here."

"My mother-in-law has been a resident in the memory care unit for about 6 months, and this place has been a disaster since she moved in. Although the place looks beautiful, they have no housekeeping department to speak of, so her room is consistently a mess -- the bathroom is filthy, garbage piled up, and a pile of laundry every time I go there. The staff just sits around on the phones, and no one will do anything to help unless you ask...and even then, they're put out. To add insult to injury, my mother-in-law ended up in the ER a few weeks ago because she was given the wrong medication. The Director admitted that they they use agency individuals to staff the facility, so no one really knows what they're doing. If you ask a staff member a question, you'll always get the reply, "I don't know, this is my first day," and then you never see them again. And although Ridgecrest is working to fix these issues, right now they are on a serious trajectory to something bad happening there. We feel like we have to take it upon ourselves to hire our own staff to check in on her, clean her room, and make sure she's well taken care of. All for $8K a month. We could move her -- but unfortunately every place is experiencing serious staffing issues. But not sure to this degree? The best thing I can say about Ridgecrest is that it's the devil we know, but that's hardly a ringing endorsement for this place. And for the staff member who replies to this review and says they take these comments very seriously and to call them....been there, done that. It's still a mess."