GameStop

"Deven. This dude changed the fact game stop is lacking something. His brilliant customer service is what can save that company. Clone more Devens. Ill never shop at another game stop."

"This is the only GameStop I will shop at, thanks largely in part to the manager Deven. He is knowledgeable, friendly and extremely helpful with recommendations. Pay no mind to the bad reviews for this store, if you read them you'll see they don't seem to understand how basic store policy works. The store is always clean and well organized, I have made great trades and purchases for years here, and wouldn't want to go anywhere else."

"Came in with several question about ps5 controllers trace was amazing answered all my questions and took time with me. Highly impressed this will be the only game stop I go too for now on. Highly recommended"

"I went into this store, in the north Hills of Pittsburgh today with my 7 year old son, and I was attempting to return a PS five controller. I did not know that the policy was no returns if the box was open. The store I purchased this controller from sold used or opened box controllers for $15 less. So I was at least assuming I could do that. I simply said to the manager, Devon, this policy is not fair, you are the only business around that will not take a return on a new item if the box is open. And I also said it doesn’t make me want to spend any money here because of that policy. As I walked away, the manager, Devon said to me,” Then, take your money elsewhere, we don’t want your business” So I turned around to get his name, and he wrote everything down for me, and said to me, I was the one being rude, I started it. In that moment, I felt like I was speaking to a really immature person. Needless to say, my next $500 game control purchase will not come from GameStop. I would recommend anyone reading this to shop elsewhere."

"It's been a long time since I've stepped foot in a GameStop. I had grown tired and weary of their outdated model, bad rewards program, and subpar customer service. I'm very happy to say though that in 2021, GameStop has changed for the better. The store itself was very clean and modern looking, and despite the tiny storefront it had a nice selection of video games and other products. They had an entire wall section of PC products from Razer and each of the current gen consoles had a dedicated hardware section. The Funko Pop section was massive, and they had some cool merch as well as some basic Dungeons and Dragons supplies. My favorite part is the Gashapon machine, which looks like a space age toy dispenser! The customer service was excellent. The employee was very helpful and friendly, but not overbearing. When it was time to check out, he made sure to properly update our contact information. Our last name is a little weird, but he didn't get frustrated at all with us and was cheerful through the entire interaction. He also told us about how the rewards program has changed since we last had it. For just $15/year, you get a whole lot more than their old program so we absolutely said yes! I am so thrilled with our experience! We walked in not really intending on buying anything, but we left with a little haul that made us feel good. I absolutely would recommend going to GameStop as a whole again, and this particular store especially!"