Days Inn by Wyndham Austintown

"Very bad experience, unfortunately. The advertised photos they have up of the hotel must be from years ago. What you get now is of very low standards and poor customer service. The rooms were very dirty. When I approached the owner nicely asking for clean bedding, he got annoyed and told me he couldn't help me and waived me away. I understand sometimes employees do poor work, but clearly the owner showed a lack of care which shows at this location. Needless to say, I was forced to leave and the owner refused to reimburse the four days I did not spend there. Strongly do not recommend staying here. I uploaded photos of the issues with the room. I will also list the things that were found. - Small black bugs in bed under sheets, assuming bed bugs. - Stack of mattresses at dumpster suggesting a larger bed bug issue. - Found what I assume was use underwear in bed. - Overall dirty and unkempt room. - Toilet had was leaking on floor. - Shower dirty with what looked like urine. - Floors wet and stained. - Furniture had stains and covered in filth. - Room smelled like smoke and mildew. - Bed had blood stains and some looked fresh. - Debris and filt in sheets and pillow cases. - Smoke detector hanging from ceiling by exposed wires."

"Absolutely terrible, don’t waste your time. Booked earlier in the day with the note that we would be arriving very late (like 1/2am). Generic pictures from the website made it seem ok. Front desk clerk was terribly rude, like we inconvenienced him for even arriving. Booked 2 rooms and there was absolutely no way we could stay. A huge hole in the wall, used cups on the counter, hair in the sink and ice tray, food pieces all over the floor and in the AC vent. I didn’t even check the beds but I doubt the sheets were fresh. The toilet in the second room did not work. Went back to the lobby to ask for assistance and his response was “I can cancel your reservation.” No apology or attempt to right it, just “I can cancel.” DO NOT STAY HERE."

"I don’t even know where to begin. This was one of the WORST experiences I have ever had at a hotel in my life. First, I was told when I tried to check in at 7:00pm that my room was not ready, it needed cleaned and ready. Why was my room not already cleaned? Check in was at 4:00pm. I had booked a week in advance. I was told it would be a 10-minute wait, it ended up being a 45-minute wait. When I finally got into my room it smelled like alcohol, mildew and smoke. I asked for a non-smoking room. The manager kept giving the excuse we are short staffed. 2. I finally am able to get into my room. After a long day of horse showing and traveling all I wanted to do was relax. I get into the shower there is 0 towels. No washcloths, no floor towel nothing. So now I had to go to the front desk to ask for towels. There was no phone in the room to be able to ask for towels. When I get up front, the manager made me walk in the back with him to where housekeeping was and get the towels myself. 3. There is NO breakfast. It says breakfast included. I go down to get breakfast and it consisted of apple juice, stale muffins, and cereal. The coffee was also being given in plastic cups. That is a good way for someone to get burned. 4. I was told on this website there was no charge for my dog. He is also a service dog. They tried to tell me that there would be a $50 charge for him, and then asked me what my medical condition was, and that I looked too young to need a service dog. This was unprofessional and inappropriate. I will NEVER stay here again. This was one of the worst stays at a Days Inn I have ever had. I would have had a better stay in my horse trailer."

"Motel seemed decent based on pics for a great price. Lobby and outside seemed okay. Room, not so much. Don't do it. The first time we just left and booked a different place, and we've stayed in many questionable places before. Dirty sheets. Bed really small, uncomfortable. Shower not clean. Carpet very, very nasty."

"This is the worst hotel I have ever stayed at The room was filthy bedbugs without doubt, and the microwave didn’t work dead bugs in the bathroom dead bugs in the drawers in the nightstand. I was there two hours and decided there was no way I was gonna stay in such a filthy room. I went down and requested a refund, I even called the police in Austintown because the owner did not want to even discuss a refund. They feel like they are entitled to keep your money even if you don’t stay hotel ever please beware go to the next town go to the next state don’t ever stay at a end, especially the one in Austintown, Ohio."