The Catch

"It was nice they had a lil gathering for a couple of kids to go to there 8th grade prom"

"I toured The Catch venues with wife and all locations were gorgeous. You must see for yourself. I highly recommend them for any event, wedding anniversary conference birthday quinceanera …they have you covered. You have all amenities needed on site, decorators, furniture etc. Im excited for my event."

"My experience with The Catch at Concord was mostly bad and I hope they take this review seriously. First, my husband and I specifically booked with the Catch because we are huge supporters of Black owned businesses. As African Americans ourselves, we were delighted to patronize The Catch, and unfortunately it didn't go well. With that being said, I will address both positives and negatives of the venue specifically at the mall. Positives: The event space is unique and beautiful and one of the few places that you can bring your own food, but I really wish the owners would consider moving elsewhere out of this mall. Negatives: First, the day my coordinator booked to take a look at the place it was completely dirty. Tables and chairs from a prior event were left out to include old cups of drinks. I would have happily re-scheduled for another day. I realize The Catch has 3 places and could have been busy, but a warning that the place was not cleaned or rescheduling would have been better. Also, it would have been nice if the owners properly greet those renting from them. When the place was showed to us they didn't have anything on hand about the date we booked, our names, etc. Second, this venue is the biggest of the 3 that the owners have and there is no bathroom inside of here. You have to use the mall bathrooms. My guest informed me that the bathrooms were absolutely disgusting. Hosting a reception at this particular location for it's beauty was one thing, but going into a disgusting public bathroom is another. I imagine this is out of the hands of The Catch considering they are responsible for only their venue space. My mistake was trusting that the bathrooms would be cleaned. I was wrong! Third, a form with instructions was sent on Wednesday and my event was Saturday. This is too late to send out instructions. In fact, I called on Tuesday before my event because it was not explained to me that instructions would release to my email on Wednesday. There was no contact until I actually called to check to make sure things were okay. Please consider giving ALL specific instructions upfront before someone even books with The Catch at Concord. This would reduce a lot of confusion and stress just in case this location doesn't work for the person due to certain limitations. Fourth, the day of my event the staff was abrasive and yelling during set-up due to a huge misunderstanding that wasn't a big deal. The owners resolved it, but please consider taking the person who actually booked your venue aside and have a civil conversation instead of tension and anger in the room. This was uncalled for and uncomfortable for everyone. Fifth, $185 fee for "security" I am not sure who exactly gets this fee (owners or mall security) but there was no security in sight that day. A lady from the mall randomly walked into my event and started asking the DJ for information. I didn't see any mall security come in to check on my event at all. The reason this was disappointing is because I asked the owner in advance if I should hire my own security and I was told they do not have an issue of people entering this venue during an event. Unfortunately, for my event that wasn't true. I would have happily hired an off-duty officer to sit at the front. Overall my event came together and went fine, but I can not recommend this specific location. Maybe the other 2 are better. To the owners of The Catch: I wish you all the best and prayer you consider relocating this venue elsewhere, or make adjustments to the accommodations."

"Nice venue we had my daughter bridal shower there. The owners were very accommodating"

"This review is for The Catch @ Concord. I recently rented this venue for a baby shower. The event space is beautiful and worked perfectly with my decor. The main problem I had was when it came time to use the restroom. Helen, one of the "top managers", told me that there was no restroom for my guests and I to use and I "have to use the restroom in the mall". I explained to her that was not what I was told before renting the venue through Jimia (Tanya). Helen did not budge nor accommodate me and my party of 70 attendees. I also told her I would have NEVER rented a space that did not provide a restroom for the attendees. My event was private and not open to the public. I had attendees there from 10 to 75 years of age and that there were many circumstances that required the use of a nearby, in-house restroom. The mall restroom was not close by, nor was it clean, as someone had a bad accident in there. It was filthy. Next, Helen served wine to one of my guests and poured wine like it was a shot of liquor. The bar provided 4 oz plastic cups, and they all should have been filled upon request. The other bartender, Nettie, was not pleasant at all and didn't even smile. They were just rude. Overall, the only person from the staff who was courteous and pleasant was Luke. Helen and Nettie were not. I would not recommend using this venue/company, especially at their nicest location. I spent a considerable amount of money to rent that location and was not satisfied with how my guests and I were treated. I had been in the event planning business myself for many years, and this is not how you treat your customers. Beware - they are not the only venue in town. Look elsewhere."