BrightStar Care 400 Mount Lebanon Boulevard, Pittsburgh, PA 15234

"Very horrible experiences with office staff and 9 caregivers. The office staff changes your hours without notification. The caregivers take naps, talk on their cells constantly, caregivers have no passed their medical tests. I am a former client of Brightstar SW and I had awful experiences from November 2023 through .March 2024."

"I’ve had several different care givers and all have been wonderful! Pam gets things done, but Christa is fast to see details of the help I need as well as following the care plan. She’s also the most fun!! Now I know that the three care givers (Kathy is wk.end worker) are all dependable and great with the needs I have. I’ve grown close to them so the daily care is happy and has a good range of covered needs. Bright Star hires very trustworthy and diverse workers."

"BrightStar has been wonderful in finding what I wanted in a care giver. I am so pleased with Cheryl! BrightStar will offer what you want in a care giver, companion, etc. BrightStar delivers what they promise. Sadly I went through other agencies before I found BrightStar. Other Agencies promised, but did not deliver. Save yourself from unnecessary hassles and stress, choose BrightStar."

"I was told that Bright Star was a good company and that they had very good care givers. Oh my stars! What a terrible and awful company!!! They have poor communication between the employees. They all need to get on the same page!! When their caregiver fell asleep while I was in pain....and was attached to her cell phone they made me feel like I was in the wrong!!! My ultimate goal is to get better and go back to teaching. They made everything worse!!! They are being reported to the Area Agency on Aging. I will make sure that anyone that I know who is in need of assistance that I tell them that Bright Star lied to me several times and does not care about the client but their lazy incompetent employees!!! Theresa Quail."