Starbucks,

1100 4th Street Southwest, Washington, District of Columbia 20024

"Why am I being penalized because i dont want ice?? She has done this multiple times and its absurd. Insists on my cup being half full saying that the ice is apart of the drink. The latest foolery is her saying that I have to pay more if I want more base than lemonade CRAZY. I would gladly patronize my favorite location in Vienna, but I leave too early to head to work. This is the ONLY location where they tell you what you're getting. I will not be shopping here again. Been coming for 4 years."

"I go there just for basics blonde roast , etc. The service is trash nothing is never ready I'm talking reg coffee It's a line and I waited with 1 person ahead of me who's order was already taken I waited 7 minutes b4 some1 took my order for a muffin Ijs that's the worst managed Starbucks ever"

"Service is inconsistent which is unfortunate because its conveniently placed at the top of the metro. If you're lucky, you'll at least get a hello before waiting an extended period of time before ordering...if not just hope their efficient enough to service you. Their food box was filled with gnats my last visit (a week ago). I told the girl my order. She reads it back to me...proceeds to give me the wrong order and says I "should've said that at the register " I'm sorry? did you not read it back to me? as I continued to show her my receipt lol. I just won't be going back to this location."

"Slowest and worst Starbucks i’ve ever been too. I live across the st from it and have to deal with this on a daily basis.. what a way to start your day smh!!!"

"Worst starbucks ever. Last two times i went around 8:30am and they weren't serving coffee! First time the excuse was they ran out of coffee and forgot to stock up, the second time it was the filters. And when i told the manager we were in a Safeway, maybe some coffee filters off the shelf might help solve her problem she got angry and loud with me. Not even a 'sorry' about it to make me feel a little better, its as if they didnt even care. Horrible customer service! And yes i was pissed, i had to drive out if my way and pay for parking to come to this location. My last time here. Oh.. with only two people working there, you have one staff member taking orders and making the drinks while the other employee is just chilling on his phone outside of the counter not paying any attention to the customers in line. The manager should fired. This is ridiculous."