Apple Shadyside 5508 Walnut Street, Pittsburgh, PA 15232
About the Business
Apple Shadyside: Your Local Hub for Electronics and Expert Support
Located at 5508 Walnut St, Pittsburgh, PA 15232, Apple Shadyside is your premier destination for all things Apple. As an electronics store, we offer a comprehensive range of Apple products, from the latest iPhones and iPads to MacBooks and accessories. Our knowledgeable Specialists are available both online and in-store to help you find the perfect device to fit your needs.
At Apple Shadyside, we pride ourselves on providing exceptional customer service. Our Genius Support team is ready to assist you with everything from setting up your new device and recovering your Apple ID to screen replacements. We also offer sign language interpretation through an on-demand video service at no cost, and can arrange for an in-person interpreter for in-store sessions and events with advanced notice.
Experience convenience and ease with our online shopping options—purchase your items online and pick them up in-store the same day. Trade in your eligible device for instant credit towards your new purchase. Plus, enjoy the flexibility of paying monthly at 0% APR with Apple Card Monthly Installments.
Students can take advantage of special savings on Macs and iPads for college, and receive a gift card of up to $150. Join our free educational sessions to get the most out of your Apple products as you head back to school.
We are committed to sustainability and are on track to becoming carbon neutral across our entire business by 2030.
Visit Apple Shadyside for expert advice, top-notch service, and the latest in Apple technology. We look forward to serving you!
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Hours open
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews
"Used an ipad to press on a screen protector on my mother’s brand new laptop and broke the screen on her computer… Then gave a hard time to fix it appropriately. Now she has more issues, after a screen replacement. Overall: Horrible location, bad attitudes and lack of leadership. Just buy online. Save the headache. Especially the manager Tyrone, not quite the leader they need."
"Donny was super helpful with replacing my iPad and replacing my airpods. He went out of his way to help me figure out my warranty, ensuring that my repairs were covered. General store service overall was slow and a bit disorganized, but I came in with quite a few problems to be addressed, so that also contributed."
"Customer service has gone down the drain, and the only answer they seem to have is “your product is out of warranty”, and they’ve interest in even properly diagnosing the issue for loyal customers interested in paying for any potential repairs to be done.. manager needs to be retrained or replaced"
"Overall good experience, found busy, need to wait for 15 mins. Gone for the refurbished products, but learn it can be ordered online only. Refurbished products are not available in stores. Hence I had purchased new products only."
"The whole experience with this store was great. Honestly, the first time there I was quite overwhelmed because I wasn't expecting so many employees and so many people but everything was efficient and rather quick. I brought my Mac to change the battery and you'll need to schedule an appointment for it either by calling the Apple support or going on the website of the store. The employees are like working ants, always moving and helping. I left my Mac on Thursday and was told it'd be ready by Tuesday but it was ready by Saturday!! The whole process was easy. I also knew how much I was supposed to pay because the apple store website allows you to get a free estimate based on what you need. The only thing that can be a bit annoying is that it really is always busy and it can get a bit confusing inside the store. It is pet friendly so don't be surprised to find a couple of dogs hanging around. Really nice sore overall."
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