Erie Retinal Surgery Inc

"We frequently are at Erie Retinal Eye surgery. The staff and doctors are amazing. Tracy, the parking lot attendent, is always so up beat and pleasent. Its wonderful to see amazing people who like their job and put a smile on your face. Thank you Tracy!!!! You are the best!!!"

"No way to get through on the phone lines. All calls are on forward & system hangs up trying to transfer to a mailbox, 5 times, just today. Unacceptable patient communication, so disappointing. I have been going here over 20 years seeing Dr. Baldwin who I loved, but then he sent me to another doctor in the practice. I am done dealing with this, the rudeness of my new doctor and support staff. I am going to Cleveland Clinic for a laser eye specialist. I researched & chose my own doctor & got an appointment in 4 weeks. Getting a laser specialist in Erie is a 4 month wait, at least. NO referrals, NO record transfers with Cleveland Clinic. The technology at Cleveland Clinic is next generation lasers & lenses. Plus, they always answer the phone and the receptionist is always very pleasant and extremely helpful. Get a grip Erie Doc's."

"We feel that they have the most curious staff. The Doctors are very friendly. They are there to help you"

"Not impressed with phone service. On hold for 30 minutes. No message that they are closed on Tuesdays."

"Hi team, No one can get through your phone lines, and your voicemail box is full so not able to leave a message as well. Have tried calling for the last 2 hours. How can patients get in touch with the office/clinic? Only 1 phone line listed on website."