AAA Erie Insurance and Member Services

"Last 3 visits to AAA I was treated rudely and not given the assistance I asked for. I even adk to speak with the manager who did not come out of his office to speak with me. I have a service animal who is completely trained as a service animal. There is no reason for this discrimination. Shame on AAA for allowing this treatment. No one at Aaa has gotten back yo me after several attempts."

"Went to check status of my number plate. Instead of explaining me the situation the lady tried schooling me with a raised voice. The management should carefully choose who meets the customer. If you’re having bad day just go home."

"Jennies great but can't say that about the rest of the folks in there. The one person was just rude. She wasn't even helping me but she kept injecting negative comments. She's a detriment to the company. Look at the other reviews too. Canceled my AAA membership. Hinklers got it done for me without a problem."

"Usually have great service there…. Ebony takes great care of us!!! Last two times she wasn’t available and our tickets were messed up! 1st time missed the flight as a result. 2nd time was the word experience ever! Aliva (don’t know if I spelled that correctly or not) was condescending and extremely rude! Tickets were not right! Return tickets were not connected correctly!"

"WORST EXPERIENCE EVER TODAY! We usually book our flights with Ebony. She does an amazing job. Takes excellent care of us. Unfortunately she wasn’t in today. My phone call to AAA was terrible! The person that answered the phone was beyond rude! Then the person that took my reservations couldn’t possibly have been more rude and condescending!!! We schedule the same flight every month. Some months more than once! This should have been a quick easy transaction. I have never experienced such poor customer service!!"