Internal Medicine West Jordan

3570 West 9000 South, West Jordan, UT 84088

"I needed a new PCP because mine was no longer in network. The scheduler said they were accepting new patients but she had to gather information about me to decide whether or not I was a good fit. I don't know what their criteria was but the scheduler was insensitive and chuckling as I answered everything the best I could on the spot. They asked for my prescription names and other doctors that I've been seeing all without confirming that I'd become their patient. I got called a few days later that the doctor won't see me at this time. Well, after my initial negative experience with the scheduler and the thought of having to audition for care I had called IHC Riverton the very next day and got on an internal medicine doctor's schedule. Either their doctor didn't want to handle my healthcare or didn't know how. I'm better off."

"The office hours say open at 8. We call and it says they are closed. We cant get someone to answer until 9. We show up on time to appt, NO ONE ELSE is waiting, we've been sitting here for 20 minutes. I ask the receptionists how long it'll take, they say "oh soon". Quite frustrating. HOWEVER, Dr Hawkins is easy to talk to and you feel safe expressing yourself to him. He likes to lightly joke to keep a positive vibe but he takes what you say serious of course."

"I love this office and Dr. Hawkins! He has the best bedside manner and is all around a great doctor. He spent a lot of time with me and listened to all of my concerns. He is very thorough. The office staff is great and very kind. I have never had any problems with them. 5 stars all around!"

"Called to schedule an appointment, and the receptionist said their availability was, "Oh, I'm not sure, around 2 weeks out". I asked if I could schedule an appointment, and she asked what insurance I had. After I told her, she said I would have to leave a message with the medical assistant and hung up on me. It was like talking to a rude 4 year old..."

"Dr Kevin Johnson is one of the best. Knowledgeable, caring, takes time with his patients. His nurse is terrible... no follow up, wont call in prescriptions on time, no return phone calls. Instead of calling in prescriptions, makes you come in to pick them up. Needs to do better or quit the profession!"