Townhomes at Mountain Ridge

"This place here is not it. I promise you, they wanted to charge me the same deposit as my rental because they said my credit was low, it was literally 750. The place infested with roaches, the fridges, the oven. I had to buy my own and replace appliances just to live there for the 12 months I remove the apartment appliances put them inside the storage cause its just not safe having to cook or store any food there. The apartment is charging me over $6000 kept my 400 deposit and charge me for everything that was already wrong with the place. The only communication was when I sign the lease and when we moving out. Maintenance guy asked me why did I even signed the lease with the place like that when he comes to fix things for me. The guy only spoke spanish. I have the video of my moving date."

"The unit is spacey, however, there are mice, roaches & bed bugs! On top of that, they got new management in who is a complete nightmare to deal with it to even get ahold of. They don’t even have a voicemail set up for crying outloud. I have to always act like a Karen when calling these ppl because they never respond in a timely matter, but they want to collect their rent on time! I have been hung up on by staff members all because they don’t want to do their job right. They’ve had multiple complaints. The pool was never opened for the summer so my kids never got to enjoy that! Just if you’re planning on moving here, be prepared to do a lot of things on your own & also be prepared to be ignored. Things fall apart as well & carpets were used! I had to deep clean myself. It’s just a pretty disgusting place to live in. Very dusty when I first moved in & they just repainted over the dust. You can see the texture in the walls. I guess that’s all I have to say, but there’s definitely more."

"Its an alright place to live, the community is pretty ok- you only get a lot of bugs if you cant figure out how to properly maintain a house right. (directed) There's a mouse problem and the pool hasn't opened since forever but i'd say its an OK place to live! Lots of room space and stuff. The staff is usually there to help with maintenance requests."

"I have lived here for 2 and 1/2 years. I initially wrote a very poor review for this property. However, that was before I had really gone directly to our manager. At first I was angry about the pests and the seeming lack of concern from our manager. I couldn't be further from right. David is a fantastic manager! He will work hard to try and fix any problem you are having and is very considerate. You just have to do directly to David. The apartments are older, but they have a great layout and tons of room."