Ridgeview Apartments

"We submitted an application for an apartment at your complex. The lady made us put a holding feed down on Friday 10/13/23 to hold the apartment.  She then called me told me she had to leave early and could not process our application and would have us an approval by Monday. We got the approval on Monday they had raised the move in cost to where we couldn't afford to move in at the time because we did put the moving date for October 25th she put our date for October 16th. I told her we couldn't do that till we got paid she said sorry we must move in on the 16th if not then we had to relieve the apartment. I said that was fine we couldn't afford that I would just like to get the 250 back since it's within the time frame she told me that it was longer than 24 hours so we were not allowed to get our refund back. How could we get our refund back when they were closed on the weekends the employee left early before processing our paperwork and giving us any information if we would unknown all of these costs on that day or at least had our stuff the next day we would have canceled within the 24 hour period but it's kind of hard to cancel when you don't get the information you're needed 3 days later and are closed on the weekend with no possibility way of contact. Hopefully this gets resolved if not I am possessing a claim with KSL and I will be going to get part this is a really bad thing to do to people that are struggling in these times 250 May not seem a lot to you but for some people it is a lot of money and means weeks worth of food for our children I understand this means nothing to you and all you care about is your property not your people."

"They've been great about if we saw bugs having someone out and the repairman is very prompt and thorough. They've also been great if we ever find out we're going to be a bit late on rent working with us as we may need. Been here close to two years"

"Tiffany is very professional and responsive . Tenants issues are always dealt with in a timely manner. It is always a pleasure to go to the office and see her smiling face . She makes living here a wonderful experience."

"Adding to an old rating here - I just want to take a moment to say how absolutely incredible Cory the Maintenance Guy is. He is always incredibly kind and patient and takes the time while working to make sure I understand what's happening; efficient and thorough as ever. He is one of several reasons why I love living here, and why I feel so well taken care of. He deserves to be recognized for all of the incredible hard work he puts in every single day and how kind he has always been any time i've needed him. He's not only an asset to the complex, he's essential."

"We’ve been at Ridgeview for a few years now. Since we’ve been here so long we’ve had a few property managers and I’ll say that our experience with this complex has completely changed after working with Stephanie. She’s gone above and beyond to make sure we have the information we need and to make things comfortable. Previous property managers simply haven’t measured up. The apartment complex comes with the typical frustrations that folks have with renting. Honestly I would have given like a two or three star review but Stephanie bumped it up significantly. If I was just rating Stephanie and not our experience overall it would be five stars!"