Craig's Services

"My tenant had them come out for an annual service. Their tech just looked at the furnace and suggested $3,000 in repairs. I called another company for a second opinion. They thoroughly cleaned and inspected the furnace and assured me it was in perfect condition. Craigs used to be locally owned, and they were awesome. Apparently they've been taken over by a much bigger company and now they're all about making money rather than taking care of customers. Won't call them again."

"This company impressed me from the moment I called. The receptionist who answered my call was so helpful and very kind, which was needed after the day I was having. Then, I was surprised at how quickly they were going to be able to send someone over to assist me. I had someone at my home within the hour I called. Gary came to the rescue! He was able to complete the work Dominion Energy said they could not do. Gary also showed me where my hot water heater was leaking and educated me about the rebates and tax breaks given when I replace my water heater and furnace. I had a few more question and he was able to answer them. Then to further demonstrate this company’s awesome customer service, Gary brought in my small Amazon package that was delivered as he was leaving because he knew it was difficult for me to get because my leg is in an immobilizer!! I am absolutely impressed with the amazing experience I had from beginning to end with this company. Highly recommend!"

"We were so impressed with Gary and Craig’s Services! They were so fast and got the job done efficiently. Gary was professional and so knowledgeable and worked with us to get us the best value. We were anticipating weeks and we were impressed that we could get it started the next day! We have already referred Craig’s out to several family and friends and will be using them again for any needs we have have in the future!"

"Luke, Gary, and the whole team were wonderful to work with. They installed a New Tankless Water Heater and Water Softener, and a Humidifier to my HVAC System. They will be my Plumbers/HVAC Company for ever. I would recommend them to anyone that needs a Plumber."

"Just wanted to let everyone know the experience I received from Craig's Services in Bountiful UT. I don't think a more trust worthy and reputable HVAC company exists. They have continually and consistently gone above and beyond my expectations. Their responsiveness is immediate, thier solutions are reliable and thier professionalism is second to none. I had a 16 year old HVAC system that was running on life support (some off brand cheap furnance and a/c). It rapidly started to develop some significant reliablity issues, Craig's services was able to keep it running until we could adequately plan for a furnance and a/c replacement. Once we decided to replace it, they helped us decide on what the best replacement options were. That decision was not easy with many questions on our side and several in person meetings to discuss and plan our replacement. I'm sure they were tired of getting continual questions from us, but this was a significant home improvement and financial decision for us. Once the new system arrived, it was installed and functional the same day. Several minor issues after the installation were addressed immediately. We also discovered that our old system had a very large crack in the heat exchanger potentially causing carbon monoxide poisioning in our home. That explains some of the popping and cracking we heard each morning from our old system. I could go on and on about warranty, rebates, financing optoins etc etc but this review is already too long. If you need **ANYTHING** HVAC related the first people I would call is Craig's Services."