1-800-PACK-RAT

"Use if you want your stuff held hostage! They lied about being able to schedule the delivery with my belongings. So we had to stay in an Airbnb an extra 4 days and they only gave me a $60 credit. That doesn’t even cover 1 day! Then after that they can’t pick it up for another 10 days. So I won’t even be able to access my garage or park in my driveway! Just not professional at all! Definitely will go with another company!"

"Amendment -- OMG, they charged me for an extra month despite me calling to have the container picked up ASAP. When I got the breakdown of my bills, there were a bunch of extra charges NOT included in my original estimate. Do yourself a favor and use a different company. These guys are not honest. Original review -- The containers are quite small compared to other on-site storage companies (16ft vs 20ft). The unit was full before we got everything out. They were having a 40% off summer sale (code was: SUMMER40 as of 08/01/2023)!! The good news is they have a remote controlled truck that will park your unit wherever you choose!!"

"Choosing PACK-RAT Moving Services was the best decision for my move; their team's expertise, coupled with their courteous and helpful demeanor, exceeded my expectations."

"First, work with Sales, not Service! I had 2 containers on order and realized I needed 3 more a day before I needed them. Service sent me on a goose chase, but once I reached Sales I worked with 2 amazing reps, Mallory and Julia and the Salt Lake warehouse manager. These 3 bent over backwards to help me accomplish the near impossible. Kudos to them for their ability to communicate with each other across time zones and thousands of miles. They made it happen! The driver even had to do some magic to get the pods to fit in the space available. With their help (and lots of others) I was able to pack up a 4000 sq ft store in 2 days! Hint: call early in the day! I initially called at 4 pm MT (6 pm ET) and spent 2 hours on hold never reaching a person. I called at 6 am MT (8 am ET) and immediately reached a human."

"The local driver in Salt Lake was nice and easy to work with. We got two containers and everything went smoothly with our move. The only thing is that they can make it more clear that the container rental rates areas in addition to the transportation fee. It would have been nice if they used their text service to communicate more about the delivery of the containers. They sent me a text that they were coming to pick up which was really convenient. But when we were waiting for the containers to be delivered we didn’t get notifications until after 6 pm the day we ordered it which made moving very stressful because we were not sure if the containers were still coming. Other than having more text updates Pack Rat was the most affordable way to move and we priced it out with several moving trucks and moving containers. I’m pretty much nearly satisfied with the experience and would trust them to move again if needed. There was a three week lag time to get the container across country which worked out for us but may not have been the fastest way to get your stuff moved if you need it quickly."