Geek Squad
About the Business
Geek Squad is your go-to destination for all your technology needs. Located at 309 East University Parkway in Orem, Utah, our team of Geek Squad® Agents are experts in all things tech and are ready to assist you with any issues you may encounter. Whether you need help with installing or repairing products in your home, setting up your new devices, or even getting your appliances fixed, Geek Squad has you covered.
Our Total Tech Support membership is dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan to meet your needs. We also offer same-day Apple repair, computer and tablet setup and repair, TV mounting and repair, smart home installation, and much more.
Our team of experts is available 24/7, 365 days a year to provide you with the best in repair, installation, and setup services for a wide range of products. Whether you need help with your computer, appliances, TV, car electronics, cameras, or gaming consoles, Geek Squad is here to help, no matter where you bought your product.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent, or check out our tech tips and Geek Squad Intelligence blog for expert advice and information on the latest tech innovations. With Geek Squad Protection, you can ensure that your tech stays working like new beyond the manufacturer's warranty. Trust Geek Squad to help you get the most out of your technology and keep you connected to the latest advancements in the tech world.
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Location & Phone number
309 E University Pkwy, Orem, UT 84058, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Reviews
"Don’t go with this guys, they suck. it’s a waste of money to pay $200/year to have warranty in things we buy from best buy if they never can help us when we have an issue, we’ll be definitely be canceling out membership."
"Don’t buy anything from this store. Kel is the manger and doesn’t understand customer service. Absolutely horrible. I will never buy anything from this store again. What a joke. Bought a bike and it didn’t work. Gave my money back but wouldn’t refund the put together price. But we never ever used the bike. Not even once. Complete joke"
"Don't Waste your time! Took my Iphone for a repair and they kept it for 3 days. When I went to pick it up they said I had to take it to an apple store because they did not know what was wrong with it. Why would they call themselves an apple repair shop if they don't know what there doing, and why wait 3 days to notify me."
"Called to try and figure out if my components for my computer work with the power supply I am using. The first guy I talked to was actually great. Unfortunately I told him the wrong wattage number on my power supply. I tried calling back 4 times and kept getting the same lady I could barely understand who kept telling me that geek squad can’t figure that out and it’s not something they do. I don’t know if the first guy I talked to just did me a nice favor or not. But I did not expect someone who knew very little about computers and couldn’t understand the task at hand. Especially for calling a “geek” squad."
"Just want to give another review of this place before the black Friday deals on phones hit the market. Do not I repeat do not buy the geek squad protection program. It is the biggest waste of money and time. I bought this for my phone and was told that if the screen broke or there was water damage that the deductible would be 50 dollars and they would fix it. Come to find out that they do not actually fix phones. I basically paid 170 dollars for nothing. They will only replace the phone for 200. Do not expect them to fix your phone. Keep your money and go somewhere else. Please do not pay for it!"
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