Geek Squad

"Don’t go with this guys, they suck. it’s a waste of money to pay $200/year to have warranty in things we buy from best buy if they never can help us when we have an issue, we’ll be definitely be canceling out membership."

"Don’t buy anything from this store. Kel is the manger and doesn’t understand customer service. Absolutely horrible. I will never buy anything from this store again. What a joke. Bought a bike and it didn’t work. Gave my money back but wouldn’t refund the put together price. But we never ever used the bike. Not even once. Complete joke"

"Don't Waste your time! Took my Iphone for a repair and they kept it for 3 days. When I went to pick it up they said I had to take it to an apple store because they did not know what was wrong with it. Why would they call themselves an apple repair shop if they don't know what there doing, and why wait 3 days to notify me."

"Called to try and figure out if my components for my computer work with the power supply I am using. The first guy I talked to was actually great. Unfortunately I told him the wrong wattage number on my power supply. I tried calling back 4 times and kept getting the same lady I could barely understand who kept telling me that geek squad can’t figure that out and it’s not something they do. I don’t know if the first guy I talked to just did me a nice favor or not. But I did not expect someone who knew very little about computers and couldn’t understand the task at hand. Especially for calling a “geek” squad."

"Just want to give another review of this place before the black Friday deals on phones hit the market. Do not I repeat do not buy the geek squad protection program. It is the biggest waste of money and time. I bought this for my phone and was told that if the screen broke or there was water damage that the deductible would be 50 dollars and they would fix it. Come to find out that they do not actually fix phones. I basically paid 170 dollars for nothing. They will only replace the phone for 200. Do not expect them to fix your phone. Keep your money and go somewhere else. Please do not pay for it!"