Ferguson Plumbing Supply

"Always a hassle coming here. There’s one guy (I think he’s newer) that is very argumentative. I waited 3 days to post this review because I’ve been stewing on it. So I called in a part. Go to the store, guy says he initially can’t find the order. Magically finds the order. Then he says they don’t have the part. I’m a contractor that relies on what the counter people tell me to tell my clients so to hear this is not cool. Then to have him argue with me really pisses me off. Then he goes and PRODUCES THE PART!!! I will go here as little as often in the future or not unless I absolutely have to. I’d rather drive 20 minutes north to Lehi for better service than waste my time with these guys."

"After calling around to several places (and learning that most HVAC supply stores only sell to licensed contractors), I was happy to find Ferguson. I needed a new ignitor for my furnace. The employee was BEYOND helpful. Turns out ignitors come in all shapes and sizes. He worked with me to open several boxes until we found the exact part that I needed. He provided excellent customer service and I was able to walk away with exactly what I needed at a great price. THANK YOU Ferguson Plumbing Supply!"

"I purchased a hot surface ignitor yesterday and then accidentally shattered it when trying to install it. I had no idea how incredibly fragile that component is. I went back in today to purchase a second one, but upon hearing my predicament the gracious employee allowed me to have the second one pro bono!! I was shocked at the generosity. I'll definitely be coming here for any of my future supply needs, as well as referring friends and family."

"My experience at the Orem location was that the people at this location are knowledgeable and willing to help. They patiently helped me figure out my capacitor needs. The price was great. I wish everyplace were this helpful. Great job Ferguson employees!"

"Great service, knowledge and price. I bought a Watts PRV, cheaper than Home Depot and more helpful than wandering around Lowe's."