Kneaders Bakery & Cafe

"To me it seems like the food quantity has gone down in the last couple of years. My wife used to love their salads but was disappointed last time. I guess it depends on what you get."

"Has gone shockingly downhill recently. I had noticed the food quality sliding over the past year and some wrong orders, but our last visit was an experience. We ordered a steamer, a chamomile tea, and two mini cakes. I was given a cup for my tea. I went to look for tea bags and there were none out. I asked the girl who took our order and she didn't know where to find them. No one working there knew where to find them. She looked down at the pickup counter where there was a melting mango smoothie that hadn't been claimed and asked if I wanted that instead. I told her I was allergic to mango and couldn't have sugar which is why I had ordered tea. Then an employee yells out that the steamer machine is broken. So she smiles and asks if my husband will take the mango smoothie. So he gets the old smoothie and she says she will make me hot chocolate because it's all they have and I said okay just to be done even though I couldn't drink it. I go back to sit with my husband who is awkwardly sipping the melted smoothie of a man at the pickup counter who is asking where his is and we wait for the desserts and hot chocolate. Both our cake orders came on the same small disposable plate which made eating difficult across the wide table. Then my hot chocolate is sloshed down in front of me and the employee warns me the cup is soaked and sticky and tells me I can go get napkins if I want to clean it up. This was our anniversary and we go here every year because it's where we met. But the lack of management has become unbelievable."

"They still serve all you can eat French toast on Saturday mornings. Though maybe not the best French toast on the planet, it's a really great deal. The place is always busy, which is a good sign."

"I’ve been here many many times. I really love all the food I’ve ever had, so yummy (especially the Thai salad…and almost every pastry)! However their customer service is horrible. Most of the employees are happy, just not always aware. I’ve waited 10 minutes before anyone acknowledged me at the counter. I’ve ordered a couple of desserts that just needed to be boxed up and waited 30 minutes, during that time I watched someone wait 10 minutes just for a to go box. I really really want to give a good review, but I can’t. Just know if you choose to try and eat here, you’ll probably wait for a while."