Massage Envy 6884 South Redwood Road, West Jordan, UT 84084

"She didn't use a hot towel under my neck but showed me after how I can use it at home. She kept talking and wouldn't let me enjoy the massage. She also kept talking about tipping and personal issues she has. Very unprofessional."

"I have been trying to talk to the manager for the last month. Over a year ago we cancelled my husbands membership and they have been charging since claiming “they lost the paperwork.” I’ve re sent in the paperwork via email four times. The front desk staff have been so helpful but their neglectful manager has been the worst. EDIT: 3/5/2025: The cancellation form AGAIN has been on the manager’s desk for at least 15 days and he has yet to return my calls or cancel the membership. I am still getting charged at this time."

"How is it possible that I get a text reminder about my appointment and my husband gets a phone call to remind us for our appointment and we go and they don't have us in their system? No appointment there? Unbelievable! We made this appointment January 25th at our last appointment. Guy that worked there said sorry do you want to make another appointment? Seriously? I showed him the text that I received. And he said I don't work the morning shift! What? Said he would talk to the manager. Ya sure. Not going to happen! We aren't happy!!!"

"Teara is hands down the best massage therapist I've ever had, especially in the deep tissue realm. She truly cares about healing people and getting to core issue. Very talented and has a heart of gold. The rest of the staff are very kind and professional. Highly recommend!"

"Great, reliable and professional massage services. Remember to communicate with your massage therapist as you go. They will respond to your needs but they can't read minds."