Modern Med Spa

"The entire staff at Modern Med Spa are friendly, welcoming, and professional. The establishment is beautiful and I had an amazing experience. Sophie was so nice and she explained everything thoroughly before and during my treatment. She also made sure to answer all of my questions and went out of her way to make me feel at ease. I will definitely be coming back to Modern Med Spa! Can’t recommend them enough."

"I got a facial done with Nathalie and she was amazing! She made me feel really comfortable because I wasn’t too sure what type of facial to get since it was my first time. My skin feels so good and she left my skin glowing. Definitely recommend her and will be coming back :)"

"The Diamond glow was amazing! Haley was wonderful and I left feeling relaxed with my skin feeling so refreshed and looking healthy! The next day it looked even better-so glad I got this treatment and will definitely do again!"

"Natalie, is the best! I highly recommend her; she’s welcoming and just makes you feel comfortable. I can’t say enough good things about her. She knows what she’s doing and recommends the right products for your specific needs. I can’t wait to get another facial done by her."

"I have never left a bad review in my life, but I had to say something about how bad my experience was. First, I had to leave an appointment because the woman who was about to do my Botox didn’t have access to my chart, and my chart has a graph of exactly where to put the Botox on my forehead. I didn’t feel comfortable with anyone doing it without seeing the graph, so we rescheduled. I went back when she had access to my chart and could see the graph, and she STILL put it in the wrong spots. When you inject Botox in the wrong places on your forehead it affects your eyebrows and expressions. When you are trained in Botox you have an understanding of muscles and wrinkles and a knowledge of where to place it. She put it under my wrinkles (about an inch underneath them) and I’m shocked she didn’t have the basic understanding to inject Botox into or close to the wrinkles. I have dance performances this month and she injected so close to my eyebrows that they’re not going to move for another 3 months. I am devastated. When I brought up my concerns of her not having access to my chart, rescheduling, and her injecting the Botox in the wrong spots, I was met with attitude and a lack of empathy and understanding from the staff. They made me feel dumb, when I shouldn’t have been made to feel that way. I went home and cried both times. Botox and any sort of injections are a very serious thing and should not be taken lightly. Do not go here. The staff is unprofessional and not well trained enough to be doing what they’re doing. EDIT in response to the owners response: Hello there! Thank you for your response, yes I don’t plan on returning to your location. I went to another clinic and they immediately saw what was wrong with the Botox I had done and they touched it up beautifully for me. They explained that putting the Botox in between my eyebrow and first wrinkle was incorrect, and putting it in between my first and second wrinkle would have worked perfectly for my forehead, which is where it was on my chart, which was unfortunately not specific enough. They said someone well trained would have known where to place it, and they were very knowledgeable and knew exactly how to fix it, so I found a new place to go that is a better fit for me. What happened to me could have happened to any one of your clients, so I’m glad it happened to me first so you know how to do better next time for your other clients. Best of luck to you!"