Cottages at Tallgrass Point Apartments

"From day one of inquiring about The Cottages, to my visit, and then moving in, the experience has been nothing short of incredible. When placing requests for maintenance help, the team has been very friendly, hospitable, and efficient in handling the issues with one call resolution outcome in my cases. The management staff has been welcoming and always willing to assist. I have to give shout out to Kim as she has always exemplified professionalism and care anytime I had a question or concern. Something as small as asking a question on cleaning products used by Housekeeping to clean the bathrooms, Kim took my request, followed up with me, consulted housekeeping, and provided me an answer. I’ve lived at two different Case and Associate properties, and those were great experiences. I am happy to say that my third experience has been incredible. With Kim and the crew in place I have no doubt that it will continue to be that way."

"I do not recommend to live at this complex. You pay high price in rent and will get your car broken into. It's the second time that this happens in this complex. The complex does not care about its residents and will not do anything prevent more incidents to happen. One thing the complex does care is getting their money in the Benning of every month. But don't worry because your rent will increase just like every year. The only reason the complex will give you for increasing your rent will always be " last year you paid $__, but this year you will pay $__ ", "because of cost of living". I suggest for new residents and old residents to get out of here ASAP. By time it will get worse."

"Parking for 2 bedroom apartments is horrible. The 1 bedrooms have more parking available which doesn’t make much sense. Most days I’m stuck parking outside the gate or 3 buildings down from where I live. The placement of dumpsters if very spread out as well. There isn’t a trash service for the apartments so I have to walk from the front of the apartment complex to the very back every couple days to take trash down.I know other apartments will offer a trash pickup service and take it to the dumpsters for you once or twice per week. Otherwise they are good apartments if a little over priced for the quality."

"The staff is easily accessible and usually willing to help this is why I gave them 4 stars. My only complaint is maintenance on HVAC and outer door to apartments could use a little more upkeep. Attached is an image of frost from recent weather. It caused noticeable difference in energy costs. Upon move in there was food debris in kitchen. This is a pricey apartment for the area to have these issues that could be avoided."