Galleria Furniture Outlet Of Chickasha

"I have shop here for 15 yrs. I have never had this much he'll for someone to find stuff out. Place my order Feb 2. Waited my 10 days. Now we don't count weekends. Ok I waited my other days supposed to be Wednesday. O now Thursday cause truck. I was nice about that now I talk to a supervisor name Roger rude as he'll won't check anything was supposed to be there this morning now it 2pm. And then ask we what I expect. I expect to be treated like they use to. No matter who or how much money you got. I expect to know anything and everything up front. I know how the trucking works been around it all my life. Truckers and companies have appointments. U don't keep the time they charge the company for late loads. Then it falls to the trucker. But for that don't know this u wouldn't know u get a discount or should be offered one. I will say my sales rep shouldn't have to take care of me on his day off. He dont get paid and Roger the supervisor should know where his delivery is and what time. Okc not chickasha"

"A relative of mine did a return! The moment a return was mentioned Todd and Dan became hostile! Todd and Dan made rude and snide comments under their breath! They acted like High Schoolers! Todd and Dan made me and my relative and the other staff uncomfortable. They tried to bully my relative into keeping the couch. Todd and Dan made my relative and I feel like a complete inconvenience! They are running off customers!! I was looking into getting a rug and will be going to the okc Galleria!"

"Be sure to ask several times when delivery will be made. I was told that my furniture would be delivered on 12-10-2022, but never received the scheduling call. When I called customer service after 10:30 am on Dec 10th, Ozzy said they don't deliver to my area on Saturday. My receipt had delivery date as 12-10-2022 and Ozzy said there was nothing he could do about that. I was told that my furniture would not and could not be delivered by Galleria Furniture today. He said deliveries for today did not include my delivery area. So, check, double check, and have your salesperson call on speaker phone to verify delivery date BEFORE you pay for the furniture. One other note, refund processing only occurs on Fridays. Your refund will not be processed until the following Friday. I am not a satisfied customer. They did not resolve this issue to my satisfaction. I even suggested two alternatives that would satisfy me and both were flatly refused. I do not recommend this furniture store."

"Well I bought a couch from here 2 years ago and I just went and bought a beautiful sectional, kitchen table and new mattresses and I am so happy with everything!! Aaron was extremely helpful and very knowledgeable and the prices are reasonable!! Thank u Galleria!! BEAUTIFUL FURNITURE"

"I had a great experience. I was greeted when I walked in & acknowledged when I left. I was impressed with some of the prices of the furniture. I was given several options for financing and/or to buy out right. The guy was super respectful & helped me every thing I had a question with. We will definitely be buying more furniture from this place."